Solved

Cisco IP Phone 7970 force background image

Posted on 2011-09-21
7
1,381 Views
Last Modified: 2012-05-12
Hi All,

We have number of IP phone 7970 with Call Manager Express v2.3

we need to enforce all the background of the phone so that either the user cannot change the background or boot the phone over night to change it back to the background we set.

I have deleted all the image except the one image that seems to reside on the phone.

Is there any way to do this?
0
Comment
Question by:lucifer82
7 Comments
 
LVL 1

Expert Comment

by:Thano
ID: 36583524
info taken from http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtml

The background image chosen by the user depends upon the images available in the TFTP folder. If you need to restrict the background images used by the user, remove the images from the TFTP folder. Then, take off the TFTP bindings for the file and modify the List.xml.
0
 
LVL 7

Author Comment

by:lucifer82
ID: 36584050
I've already done that but this default image that is in the phone from the start wasn't listed in the list.xml so I can't remove it. So I was looking for something to enforce that user cannot make change to it.
0
 
LVL 15

Expert Comment

by:sr75
ID: 36592661
I am not near my call manager but you can prevent personalisations of the phones by disabling it in the enterprise parameters.   I believe it is under phones > phone personalisations.   As for forcing an image.  I forgot how I did that  
0
DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

 
LVL 7

Author Comment

by:lucifer82
ID: 36592664
We don't have call manager. We only have call manager express.
0
 
LVL 1

Expert Comment

by:ybyuen
ID: 37283131
In CME, add "service phone SettingsAccess 0" under the telephony-service, you can restrict the end user access the setting page for changing the background image
0
 
LVL 7

Author Comment

by:lucifer82
ID: 37283800
ybyuen, but how would I force specific wall paper? it'll be in issue if we can't force it to particular wall paper if we remove the rights to change them through the phone
0
 
LVL 1

Accepted Solution

by:
ybyuen earned 500 total points
ID: 37283906
CME doesn't have this feature to force phone wall paper even the call manager version.
But there are some applications can help you to do it, like the phone designer or third party program "background deployment 3.1, but the software is not free of charge.

Another way is write some script to force the phone to change the background. Below script is work under CallManager, I believe it also can work under CME but haven't tested. You need to have the Curl program in your pc before run it.


curl --connect-timeout 5 -s -0 -u enduserID:enduserPwd --data-urlencode "XML=<setBackground><background><image>http://xxx.xxx.xxx.xxx:6970/Desktops/320x196x4/bg.png</image><icon> http://xxx.xxx.xxx.xxx:6970/Desktops/320x196x4/bg-tn.png</icon></background></setBackground>" http://aaa.aaa.aaa.aaa:80/CGI/Execute

where xxx.xxx.xxx.xxx -> the ip address of the image location
where aaa.aaa.aaa.aaa -> the phone set ip address
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Network ports are the threads that hold network communication together. They are an essential part of networking that can be easily ignore or misunderstood, my goals is to show those who don't have a strong network foundation how network ports opera…
Creating an OSPF network that automatically (dynamically) reroutes network traffic over other connections to prevent network downtime.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question