Calendar and Task Reminders not popping up in Outlook 2007

One of our Active Directory users does not get calendar or task reminders in Outlook. We are using Exchange 2003 and Outlook 2007. The user profile is on terminal servers.  

In Outlook - all checkboxes in Tools > Options are checked properly for reminders to pup up. We deleted the profile in AD and recreated it and had the same issue. The reminders worked fine before and suddenly they stopped working - we cannot relate this to something that happened with the network or for that particularly user.

Your advice would be really appreciated.
Thank you.
MM-inquiriesAsked:
Who is Participating?
 
MM-inquiriesConnect With a Mentor Author Commented:
Yes - here is the resolution:

Outlook - User that is not getting the reminders for Calendar appointments and Tasks.
Uninstall update from Microsoft:
Update for Microsoft Office Outlook 2007 (KB2583910)  Remove it and your reminders will work again.

Regards.
0
 
Brian GeeCommented:
Try closing Outlook and then relaunching from a Run command like so:

outlook /cleanreminders
0
 
MM-inquiriesAuthor Commented:
Already did that and is not working.
Thanks.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
Brian GeeCommented:
I would then try closing Outlook, then try with this:

outlook /cleanreminders /cleanfreebusy

Other troubleshooting approaches include recreating the Outlook profile on the Term Serv user profile, and then the invariable new Windows profile on the Term Serv itself.
0
 
MM-inquiriesAuthor Commented:
Tried outlook /cleanreminders /cleanfreebusy -- still not working.
We'll do the rest of the suggestions and let you know.
Much appreciated.
0
 
MM-inquiriesAuthor Commented:
Tried all that was recommended and still do not have reminders.

I woudl like to add that in Outlook when going View > Reminders Window - the window pops up but no reminders are displayed.
Thanks.
0
 
Brian GeeCommented:
A new Windows profile (which is usually exercised as a last resort) should've resolved this... hmm. Could you try starting Outlook up in Safe Mode, then from another computer, send an Appointment to this user for 5 minutes from present time to see if the Reminder kicks up as it should?
0
 
MM-inquiriesAuthor Commented:
Thanks for continuing to give advice - we will try.
0
 
averylnCommented:
We're having a very similar issue on one of our customers' terminal server.

We've tried running outlook with the /cleanreminders and the /resetfolders switch (http://support.microsoft.com/kb/286166)  No luck.

We've also tried starting outlook in safe mode.   The reminders window is empty when you manually open it.

However, when the user logs into OWA, the reminders pop-up displays as expected.

Have you had any luck with this yet?
0
 
MM-inquiriesAuthor Commented:
We found the solution in house.
0
 
averylnCommented:
Confirming that removing KB 2583910 resolved our issue as well.  Thanks!
0
 
MM-inquiriesAuthor Commented:
Most welcomed.
0
 
spaethg000Commented:
Worked for me too!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.