Solved

How do I administer a  computer without user password.

Posted on 2011-09-21
4
217 Views
Last Modified: 2012-05-12
We have a small domain with ten sites and 1600 computers.  How do we configure and troubleshoot computers for a local users without their password.  Many things can be done through AD but there are many problems that arise that require accessing the computer through a user logon.  We have done this in the past via RDP but if we do not have the password how is this achieved.  
0
Comment
Question by:nasupport
  • 2
4 Comments
 
LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 36578129
You can install a remote client like vnc on each computer
0
 

Author Comment

by:nasupport
ID: 36578215
How does this allow me to troubleshoot the computer for problems that are user specific if I don't have the user's password.  I can always change the password in AD and when finished with the problem change AD back to a new temporary password that requires the user to change it upon logon.
0
 
LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 36578375
you can make an unattended installation (push) in a logon script with a single password for the service (no ad needed)

http://forum.ultravnc.info/viewtopic.php?t=4448

0
 
LVL 39

Accepted Solution

by:
Krzysztof Pytko earned 500 total points
ID: 36578541
You can still use RDP but in different way :) Please try to use Remote Assistance (it allows cooperation with remote user witout his/her password). You need to set up some settings to force connection automatically with remote keyboard and mouse controll :) By default user must send you an invitation and accept access to his/her keyboard

More about that at MS pages
http://support.microsoft.com/kb/301527
http://technet.microsoft.com/en-us/library/bb456978.aspx

It quite and free solution :) Still uses RDP and its features. Works lso on 3389 TCP port

Regards,
Krzysztof
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Interactive Script in Scheduled Task not running 8 30
How to filter result in PowerShell 10 58
Password Complexity 13 30
GPO Central Store 3 25
Installing a printer using group policy preferences is not that hard let’s take a look at it. First lets open up your group policy console and edit the policy you want to add it to. I recommend creating a new policy for each printer makes it a l…
Last week, our Skyport webinar on “How to secure your Active Directory” (https://www.experts-exchange.com/videos/5810/Webinar-Is-Your-Active-Directory-as-Secure-as-You-Think.html?cid=Gene_Skyport) provided 218 attendees with a step-by-step guide for…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question