Solved

How do I administer a  computer without user password.

Posted on 2011-09-21
4
230 Views
Last Modified: 2012-05-12
We have a small domain with ten sites and 1600 computers.  How do we configure and troubleshoot computers for a local users without their password.  Many things can be done through AD but there are many problems that arise that require accessing the computer through a user logon.  We have done this in the past via RDP but if we do not have the password how is this achieved.  
0
Comment
Question by:nasupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 36578129
You can install a remote client like vnc on each computer
0
 

Author Comment

by:nasupport
ID: 36578215
How does this allow me to troubleshoot the computer for problems that are user specific if I don't have the user's password.  I can always change the password in AD and when finished with the problem change AD back to a new temporary password that requires the user to change it upon logon.
0
 
LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 36578375
you can make an unattended installation (push) in a logon script with a single password for the service (no ad needed)

http://forum.ultravnc.info/viewtopic.php?t=4448

0
 
LVL 39

Accepted Solution

by:
Krzysztof Pytko earned 500 total points
ID: 36578541
You can still use RDP but in different way :) Please try to use Remote Assistance (it allows cooperation with remote user witout his/her password). You need to set up some settings to force connection automatically with remote keyboard and mouse controll :) By default user must send you an invitation and accept access to his/her keyboard

More about that at MS pages
http://support.microsoft.com/kb/301527
http://technet.microsoft.com/en-us/library/bb456978.aspx

It quite and free solution :) Still uses RDP and its features. Works lso on 3389 TCP port

Regards,
Krzysztof
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains the steps required to use the default Photos screensaver to display branding/corporate images
Active Directory security has been a hot topic of late, and for good reason. With 90% of the world’s organization using this system to manage access to all parts of their IT infrastructure, knowing how to protect against threats and keep vulnerabil…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question