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Lexmark C540dw Duplex problem

Posted on 2011-09-21
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Last Modified: 2012-05-12
I am trying to duplex on a lexmark c540dw. it prints a big arrow on one side of the page. I cant find a manual online to help me configure duplexing .It seems like it should be simple. Can anyone help with this.
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Question by:bigthetan
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Expert Comment

by:David_Ingledew
ID: 36579090
I've looked, and see the paper needs to be face down, with the top of the paper to the back of the tray.

You should then simply select 2-sided from the finishing options on the printer properties.

I can't see any reference to a "duplex help" which would normally show how to do it..
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Expert Comment

by:printnix63
ID: 36583807
Shouldn't you have the manual at hand, you can find it as well at:
http://www.lexmark.com/publications/pdfs/2007/c54x/v14841473_en.pdf#xml=http://support.lexmark.com/lexmark/index?page=answeropen&segment=SUPPORT&userlocale=en_US&locale=en&type=open&searchid=1316726637172&answerid=16777217&iqaction=6&url=http%3A%2F%2Fwww.lexmark.com%2Fpublications%2Fpdfs%2F2007%2Fc54x%2Fv14841473_en.pdf&productCode=LEXMARK_C540&highlightinfo=106955103,47352,47443

On the other hand, if you do not send plain text or PDF to the printer, you can configure it, just by opening the printer driver dialogue from the application you are printing from and set it there to duplex.
Should your driver not show a duplex option, you have first to go to Start -> Printer and Faxes and right click onto the printer object, select the Printer Properties and go to Options to "install" the duplex into the driver (in most of the cases it should be there if the printer was reachable during driver install)
Then you can select this option in your printer dialogue.
If it is connected through network, and you need to do it on the printer,
you can as well enter it's IP address in the browser and go to "Configuration" and Printer Settings
It should be in the Paper Output / Finishing Menu, to configure Duplex.
The manual says as well, if you set it to "Econo Mode" it will be set by default to use duplex.
(manual page 36:)
To select an Eco-Mode setting:
1 From the printer control panel, press .[key]
2 Press the arrow buttons until Settings appears, and then press .[check mark]
3 Press the arrow buttons until General Settings appears, and then press [check mark].
4 Press the arrow buttons until Eco-Mode appears, and then press .[check mark]
5 Select the setting you want, and then press .[check mark]

Hope this helps.
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Author Comment

by:bigthetan
ID: 36583915
Thanks for the responses.

I have tried these solutions previously yielding the same results. It prints my document on one side and a Big arrow on the other side  with a small paragraph of instructions that says to reinsert the page into paper tray  and then press continue on the printer. However, there is no continue to be pressed on the printer or on the computer. The display says ready.
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Expert Comment

by:David_Ingledew
ID: 36585628
It's definitely a DW model?

Sounds like it's manual duplex...
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Expert Comment

by:David_Ingledew
ID: 36585629
Also, which driver are you using?
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Expert Comment

by:printnix63
ID: 36589627
a) please paste the settings page here and eventually you can paste as well the header of the printfile - if you select to print to file (or temporaily hook the printer object to the FILE: port), you can store the job.
The header is the part with the many PJL .... lines, then we can have a look on what is beeing send to the printer and how the printer is configured.
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Accepted Solution

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bigthetan earned 0 total points
ID: 36601581
Thanks for the help everyone. I downloaded and installed Lexmark Universal Print Driver and that solved the problem.
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Author Closing Comment

by:bigthetan
ID: 36895890
It solved the issue of duplexing.
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Author Comment

by:bigthetan
ID: 36601607
I do not have any objections.
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