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Outlook 2007/2010 Cannot disable MSNBC News Update

Posted on 2011-09-22
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Current setup is an Exchange 2003 server with outlook clients connecting over WAN/LAN
I was having a problem with Office/Outlook 2007 SP2.  It started with a rogue client causing exchange to generate excess transaction logs.  I tried the other documented fixes like disabling cached mode, deleting the OST file and eventually deleted the outlook profile and created a new one.  I noticed that after creating a new profile outlook wasn't syncing with exchange properly and in the bottom bar in says 'Updating MSNBC News'. I tried steps listed in other forums to remove this and eventually removed Office 07, deleted all the temporary and OST files and installed Office 2010.  

Outlook 2010 does the same thing after setting up a new profile again.  So far I've gone to File->Account Settings->RSS Feeds and removed eveything from there.  I've deleted everything from the RSS Feeds Folder and disabled all the add-ins except Symantec AV and Exchange...

Any ideas?
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Question by:guido21
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Expert Comment

by:apache09
ID: 36584242
Have you also turned off Cached Exchange Mode

If you open Outlook in Safe MOde
Start>Run>Outlook.exe /safe

Does it still do this?
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Author Comment

by:guido21
ID: 36585960
Thanks for the reply.  

It doesn't do it when running in safe mode or if I disable cached mode.  Another problem is since I access the server over a WAN with limited bandwidth outlook is very sluggish with cached mode turned off.

Is there any way to remove this problem with cached mode enabled?
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Accepted Solution

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apache09 earned 2000 total points
ID: 36595943
With Cached Exchange Mode Off.
Search for *.ost on the Entire PC
Any results, rename them to *.old

Open your Outlook Profile
Look for any folders in your Mailbox, or personal folder(s) Called "MSNBC News'" or similar
Delete any found.

Turn Cached Exchange Mode back on
Now do a send/receive
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