Solved

Sharepoint Main Site will not connect after IP Changes

Posted on 2011-09-22
10
479 Views
Last Modified: 2013-11-29
We have upgraded out network switches and changed the IP address of the main sql server and SharePoint server. We can connect to the central admin site but no the main portal site.SharePoint server can ping SQL server. Any help would be appreciated.

Thanks
0
Comment
Question by:NDGISupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 38

Expert Comment

by:Justin Smith
ID: 36579911
I'm assuming you updated DNS, right?
0
 

Author Comment

by:NDGISupport
ID: 36579955
Yes, updated DNS records for the server and sql. I can log into the main site on the sharepoint server itself but not from any other workstations. Also can access central admin but not the shared service provider created for the site.
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 36580002
ARe all your SharePoint URL's using server names?

Can the workstations ping the url's and get the proper IP?
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Author Comment

by:NDGISupport
ID: 36580058
Yes, i can ping the server url and it returns the correct IP address. When i try and connect froma workstation i receive: Unable to connect to database.  Check database connection information and make sure the database server is running.
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 36580103
That is odd since you say you can access it from the server.  

When you deployed the web app, you didn't specifiy an IP for the SQL server did you?  
0
 

Author Comment

by:NDGISupport
ID: 36580111
No all settings use the url of the servers.
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 36580137
Are you using host file entries or sql alias on the sharepoint box?
0
 

Author Comment

by:NDGISupport
ID: 36580145
sql alias
0
 

Author Comment

by:NDGISupport
ID: 36581007
Now i m receiving the below mesaage:

HTTP/1.1 404 Connection: close Date: Thu, 22 Sep 2011 14:41:08 GMT Server: Microsoft-IIS/6.0 MicrosoftSharePointTeamServices: 12.0.0.4518 X-Powered-By: ASP.NET
0
 
LVL 38

Accepted Solution

by:
Justin Smith earned 500 total points
ID: 36581689
I've changed ShaerPoint related server IP's many times.  As long as you are just changing IP's and not computer names, the only issue you should have is related to DNS.  If you get DNS straightened out, the farm just works.  

Exceptions include HOSTS files and specifying IP addresses on things like SQL Server (web app config) and email server.  

I'm just a little confused on your issue since you say you can load Central Admin no problem.  This shows that the front end servers can successfully find the SQL Server and the config db.  So in theory, all your web apps should be able to as well.  

If you create a new web application, does the db get created in SQL?

Did you do server restarts or IIS restarts after the IP changes?
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Understanding FTPS File transfer is a common requirement in most Enterprises. While there are numerous ways to get a file from Point A to Point B over a network, perhaps the most common method still in use is FTP – File Transfer Protocol. FTP is …
Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
Viewers will learn how to properly install and use Secure Shell (SSH) to work on projects or homework remotely. Download Secure Shell: Follow basic installation instructions: Open Secure Shell and use "Quick Connect" to enter credentials includi…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question