Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Symantec Client not updating

Posted on 2011-09-22
6
Medium Priority
?
691 Views
Last Modified: 2013-12-09
We are running Symantec System Center Version 10.1.8.8000  We have LiveUpdate disable on our clients.  We are using Virus Definition Transport Method (VDTM) to update the virus definitions.

I just installed the client software on an XP PC.  After installation the definitions are dated 8/25/2008 on this client only.  All of our other clients have definitions dated 9/21/2011.  I did the install on the new client yesterday and this morning the definitions are still not updated on this new client.

Any suggestions on what I can do to get this new client to start updating itself with current virus definitions?  I have tried rebooting the client, but this does not seem to have any affect.
0
Comment
Question by:GregMani34
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 36580765
0
 

Author Comment

by:GregMani34
ID: 36580869
Thanks for the reply.  The only firewall that is running is the one that was automatically downloaded/installed when I installed the Symantec Client on the XP machine.  In looking through its settings, is seems like it should allow the virus definitions through.
0
 
LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 36580907
check if windows xp firewall is running
0
Q2 2017 - Latest Malware & Internet Attacks

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out our latest Quarterly Internet Security Report!

 

Author Comment

by:GregMani34
ID: 36580964
Windows XP firewall is disabled.
0
 

Accepted Solution

by:
GregMani34 earned 0 total points
ID: 36581997
Rebooting the Symantec server seems to solve my problem.  The PC is now getting its virus updates.
0
 

Author Closing Comment

by:GregMani34
ID: 36708111
Was able to solve the problem with my own testing
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Some site administrators might be considering how to filter incoming traffic to a site by identifying the domains or networks of the traffic source, in the same way that a spam filter does on an email server, such as blocking all emails sent from th…
HOW TO REMOTELY CLEAN MEROND.O WITH ESET SILENTLY PROBLEM       If you have the fortunate luck to contract the Merond.O virus on your network, it can be quite troublesome to remove as it propagates to network shares on your network. In my case, the …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question