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Symantec Client not updating

We are running Symantec System Center Version 10.1.8.8000  We have LiveUpdate disable on our clients.  We are using Virus Definition Transport Method (VDTM) to update the virus definitions.

I just installed the client software on an XP PC.  After installation the definitions are dated 8/25/2008 on this client only.  All of our other clients have definitions dated 9/21/2011.  I did the install on the new client yesterday and this morning the definitions are still not updated on this new client.

Any suggestions on what I can do to get this new client to start updating itself with current virus definitions?  I have tried rebooting the client, but this does not seem to have any affect.
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GregMani34
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GregMani34
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1 Solution
 
Eduardo GoicovichIT ConsultantCommented:
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GregMani34Author Commented:
Thanks for the reply.  The only firewall that is running is the one that was automatically downloaded/installed when I installed the Symantec Client on the XP machine.  In looking through its settings, is seems like it should allow the virus definitions through.
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Eduardo GoicovichIT ConsultantCommented:
check if windows xp firewall is running
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GregMani34Author Commented:
Windows XP firewall is disabled.
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GregMani34Author Commented:
Rebooting the Symantec server seems to solve my problem.  The PC is now getting its virus updates.
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GregMani34Author Commented:
Was able to solve the problem with my own testing
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