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Playing a DVD with Windows Media Player

Posted on 2011-09-22
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Last Modified: 2012-06-22
Hello,

I'm experiencing a strange situation.  I have a DVD movie.  When I play it with Windows Media Player using administrator credentials (administrator user) I can hear a voice of the characters.  But when I log on using another user that is one of administrator group, I can't hear a voice that a background sound.

What should I do?
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Question by:anovaes
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Expert Comment

by:rbudj
ID: 36580769
Strange problem. Try using the free VLC media player: http://www.videolan.org/vlc/ and see if you get the same results.
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Author Comment

by:anovaes
ID: 36580986
I use another player (PowerDVD) but I get the same results.
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Expert Comment

by:rbudj
ID: 36581479
It sounds like a codec issue ... the reason I suggested VLC player as it seems to do a better job with codecs than WMP. Not sure about PowerDVD but it is worth a try to install VLC to find out.
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Expert Comment

by:MattyW
ID: 36581642
" I can't hear a voice that a background sound"? what? you can't hear voices but you can hear the music/background noise? That would be a setting in your surround sound settings. What version of windows you running?
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Author Comment

by:anovaes
ID: 36582043
I'm running Windows XP.  I just format my PC but it's still not working.
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Expert Comment

by:MattyW
ID: 36588703
Could be your sound card. I had same issue on a SB Audigy ZS2 under windows 7 until I updated the drivers. Sounds like a codec issue but since it's a DVD WMP should have the correct codec... but like rbudj said VLC has much better codec compatibility than WMP. What is your speaker configuration? Stereo? 5.1?

Check your speaker config in windows: right click volume by time and go to adjust audio properties. Then go to advanced.

I have to set my 5.1 system to stereo for blueray discs because my old sound card can't handle the blueray audio codec. If I set it to 5.1 I get no center channel so all I hear is music and sound effects, I set it to stereo and then I can hear voices and everything.
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Expert Comment

by:rbudj
ID: 36988988
I would still like to know the result of installing and using the VLC player. Please download and install.
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Accepted Solution

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anovaes earned 0 total points
ID: 37044189
I just reinstalled sound driver.  It's working now.
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Author Closing Comment

by:anovaes
ID: 37068292
I just reinstalled sound driver.  It's working now.
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