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Can't delete printer from workstations

Posted on 2011-09-22
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Last Modified: 2012-05-12
We replaced a failing printer with a new printer and kept the same IP address. This printer is installed from a print server. When users use the old printer, the printing doesn't work right, so I need to delete their old printer and install the new printer. However, XP won't let me delete the old printer. It says "printer connection cannot be removed. Operation could not be completed."

I've tried stopping the print spooler on the server, installing the new printer and then trying to delete the old, and nothing is working. Can anyone tell me how to get rid of an old printer on a workstation that is from a print server (Windows 2003) so I can install the new printer (with the same IP address)?

Any help is really appreciated
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Question by:johnsoncity
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johnsoncity earned 0 total points
ID: 36583064
I was able to find an answer. What I had to do was go into REGEDIT on the workstations and go to HKey Current User\Printers\Connections and delete the printer that I couldn't get rid of.
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