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Word 2010 Previewer Error

Posted on 2011-09-22
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Last Modified: 2012-05-12
Hello,

We have a client running a Windows 7 x64 machine with Office 2010 installed. When trying to preview a Word document the error reads "This file can't be previewed because of an error in the Microsoft Word previewer."

I've tried running Word as an admin, added the documents folder she is accessing to the trusted locations list, installed Office SP1 and ran an Office Repair with no luck. Anyone have any ideas? Office has also been uninstalled and reinstalled.

Thanks in advance,

ECMSI
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irudyk earned 500 total points
ID: 36582387
Accrording to this MS KB - http://support.microsoft.com/kb/983097 it is a known bug.
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