[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

File shares greyed out when connecting via VPN

Posted on 2011-09-22
2
Medium Priority
?
728 Views
Last Modified: 2013-11-11
I have a Mac user connecting through a VPN to the network. Today when connecting to the file shares on the Mac Mini server the folders are listed but greyed out. Local access by other user's is OK. I've don the following;  
   Verified the user's group memebership for permissions
   Had user disconnect and reconnect the VPN.

Server is running Mac OS X Server 10.6.8 and Mac is running Mac OS X 10.6.8 .

Would anyone have any troubleshooting tips?
0
Comment
Question by:RCM01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 36582174
Make sure that the Mac's local LAN and the server LAN are not using the same subnet.

For instance if both the local and remote LANS are on the 192.168.1.x subnet, the Mac VPN client can't tell whether, say, 192.168.1.3 is a local or remote IP address.

The solution is change the subnet used on the Mac's local LAN to something different, say, 192.168.5.x.
0
 
LVL 2

Author Closing Comment

by:RCM01
ID: 36582551
Thanks for the quick reply. I had the user reboot their workstation and things started working before I could try your suggestion.
0

Featured Post

Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The error "There was an error performing the update" occurred on a Mac OS X client workstation running  Symantec AntiVirus for Mac (http://www.symantec.com/business/products/purchasing.jsp?pcid=pcat_security&pvid=825_1) - the Enterprise product vers…
Worried about if Apple can protect your documents, photos, and everything else that gets stored in iCloud? Read on to find out what Apple really uses to make things secure.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question