File shares greyed out when connecting via VPN

I have a Mac user connecting through a VPN to the network. Today when connecting to the file shares on the Mac Mini server the folders are listed but greyed out. Local access by other user's is OK. I've don the following;  
   Verified the user's group memebership for permissions
   Had user disconnect and reconnect the VPN.

Server is running Mac OS X Server 10.6.8 and Mac is running Mac OS X 10.6.8 .

Would anyone have any troubleshooting tips?
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RCM01Asked:
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strungConnect With a Mentor Commented:
Make sure that the Mac's local LAN and the server LAN are not using the same subnet.

For instance if both the local and remote LANS are on the 192.168.1.x subnet, the Mac VPN client can't tell whether, say, 192.168.1.3 is a local or remote IP address.

The solution is change the subnet used on the Mac's local LAN to something different, say, 192.168.5.x.
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RCM01Author Commented:
Thanks for the quick reply. I had the user reboot their workstation and things started working before I could try your suggestion.
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