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Solved

Word runs away on me!

Posted on 2011-09-22
12
Medium Priority
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Last Modified: 2012-05-12
I start to change a client number in a word document and then the cursor runs down to the bottom and will not allow me to access it for a few minutes.

Also for some reason the system will load up to the login screen and does not show the password bar for you to enter it.  Just the blue vista screen.

Thanks,
0
Comment
Question by:WrightNetDesigns
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12 Comments
 
LVL 16

Expert Comment

by:uescomp
ID: 36582764
Sounds like you have a sticky key, check your keys on your keyboard to see if one is stuck down, or try a different keyboard etc.
0
 
LVL 76

Expert Comment

by:GrahamSkan
ID: 36583043
What is special about the client number? Is it in a Word field?
0
 

Author Comment

by:WrightNetDesigns
ID: 36583249
I will get  a screen shot for you in  a bit.

Thanks,
0
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LVL 92

Expert Comment

by:nobus
ID: 36585356
can it be malware?  then scan with : http://www.malwarebytes.org/mbam.php       
0
 

Author Comment

by:WrightNetDesigns
ID: 36587399
Nope to Malware, I have scanned twice and also with Kasperksy.

It now is just doing it once in awhile instead of every time.

Keyboard has been cleaned as well.

I will keep you posted.

Thanks,
0
 
LVL 76

Assisted Solution

by:GrahamSkan
GrahamSkan earned 2000 total points
ID: 36587433
And is it still confined to editing a particular piece of text?
0
 

Author Comment

by:WrightNetDesigns
ID: 36596372
Hello everyone,

Well I have the system back and have updated system, registry repair, registry Defrag, Disc Scan, Auslogics Disk Defragment etc.

System will not act up at all at the office.  I guess next step is to go to customers and see what happens.

I have also asked them to bring keyboard for me to clean to see if it was a possible sticking key or something.

So, hopefully I will be able to go in the next day or so and see if it acts up for me.

Thanks everyone for your thoughts it is appreciated.

James
0
 

Accepted Solution

by:
WrightNetDesigns earned 0 total points
ID: 36717888
System is working fine now.  Not sure what problem was.

This Question can be closed.

Thanks.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36718155
you can close it yourself - don't leave it to others plse!
0
 

Author Comment

by:WrightNetDesigns
ID: 36903394
Thanks Boss!
0
 

Author Closing Comment

by:WrightNetDesigns
ID: 36935133
Problem resolved itself
0
 
LVL 92

Expert Comment

by:nobus
ID: 36903754
tx - always nice to have it cleaned up
0

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