outlook 07 windows 7 windows jumping behind other windows while typing
Posted on 2011-09-22
2 employees here have an issue with outlook. one seems to happen when there are alot of windows open. the other doesnt have much to go on except it happens with outlook and its intermitten. i spent about 30-40 min on his computer trying to recreate the issue with no luck. so sometimes it happens ofter other days it doesnt happen. one will be typing an email and then the window will fall to the back and the next window behind will move forward causing him to type with no text going in to the email. we have tried turning off all special click options with the mouse. hide while typing. turn down sensitivity and the smart click option. he is on a laptop but it occurs with a new external mouse and a keyboard. he has it so that all the onboard stuff will turn off when he hooks up external mouse and keyboard so its not the pad or the little knob in the middle. he only has like 2 or 3 addins that arnt microsoft. one is itunes the other is a gotomeeting addin. i had freshly loaded the pc no more than a week before the issue was mentioned. i tried useing Windows problem step recorder but since its so random i had too big of a file to realy get info from. anyone have any ideas. he is on a dell latitude E6510. i do know that let me know what to do to better help you help me!