I have a user that works from home, she called me and explained that yesterday the computer turned off and when it rebooted it asked her to create a new profile as if when you setup the computer for the first time. She gave the account the same name ( pat ) she lost all of her icons and folder on the desktop, went into IE to check her personal mail on AOL and went to bed.
This morning she logged on and it allowed her to log in as Pat the name of the profile that she had recreated and still no icons. when I looked in the user under the C:\ it shows 3 profiles.
When I log on it give me the name Pat at the log in window, but when you go into the C:\ under users it shows that you are using the Temp profile, when you click on the Pat profile I can go into it and under Desktop I can see all of her old folder, files and icons same for pic and everything else. I tried to copy the folder under the Pat profile to the Temp profile and while it shows that it's copying it once it's done yo can see them in the Temp profile.
see snap shoots below.
Any idea on how to make windows log on using her old profile? or copy her old info into the new temp folder and be able to use it?
What would you think would occur if I delete the Temp profile?