Win7 client connecting to Windows Server 2003 Terminal Server printer not mapping
Posted on 2011-09-22
I have a Win7 client (32-bit) connecting to my load-balanced Windows Server 2003 Terminal Servers (32-bit). I have about 100 users connecting to both of the Terminal Servers with about 100 print drivers without any issues. Now, I have a new Win7 client that has a HP M4345 MFP printer using the HP M4345 MFP PCL 6 driver. I installed the driver on the Terminal Servers without any issues but when the user connects, the printer doesn't map at all. I get a Event ID of "1111" which typically means that the print driver isn't on the server (which it is). I found KB article "KB302361", which is a registry change on the client computer. We did that, rebooted the client ans still no joy. I called HP support and they recommended using the Universal Print Driver, but I'd prefer to make this work using the specific driver for that printer. Any help would be much appreciated! Thank you!