Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT
Course Of The Month
3 days, 21 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Firefox Quits
Posted on 2011-09-22
I have a laptop that is running windows 7 and has Mozilla FireFox installed. I can open firefox but as soon as I navigate off the home page I get the win7 window telling me that Firefox has stopped working. I have researched on this site for an answer and so far have not found anything that works. I have uninstalled it and reinstalled it numerous times to no avail. I also have Safari and that does work. Any ideas out there?
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
2-
2
- +2
8 Comments
1 : open windows explorer
2 : put %appdata% in address bar
3 : delete the mozilla folder
4 : reinstall firefox
2 : put %appdata% in address bar
3 : delete the mozilla folder
4 : reinstall firefox
![[Webinar] How Hackers Steal Your Credentials](https://filedb.experts-exchange.com/files/public/2017/5/20/3315d9d8-8110-4d52-be94-a5aacdd83e4b.png)
You might try deleting out everything that is in your local accounts temp folder (on XP it would typically be C:\Documents and Settings\(username)\Local Settings\Temp). Before doing this I would recommend uninstalling Firefox and then running the following in a command dos prompt:
DEL /F /S /Q %TEMP%
/F Force deleting of read-only files.
/S Delete specified files from all subdirectories.
/Q Quiet mode, do not ask if ok to delete on global wildcard
After that I'd recommend a reboot and then try to download and reinstall Firefox. On a side note if you do not feel comfortable with running the above command you should be able to google cleaning software which basically will do the same thing. Hope this helps.
DEL /F /S /Q %TEMP%
/F Force deleting of read-only files.
/S Delete specified files from all subdirectories.
/Q Quiet mode, do not ask if ok to delete on global wildcard
After that I'd recommend a reboot and then try to download and reinstall Firefox. On a side note if you do not feel comfortable with running the above command you should be able to google cleaning software which basically will do the same thing. Hope this helps.
Read this : http://kb.mozillazine.org/Firefox_crashes
Featured Post
June’s Course of the Month is now available! Experts Exchange’s Premium Members, Team Accounts, and Qualified Experts have access to a complimentary course each month as part of their membership—an extra way to sharpen your skills and increase training.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library. Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site.
Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses
Course of the Month3 days, 21 hours left to enroll
691 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.