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Solved
Firefox Quits
Posted on 2011-09-22
I have a laptop that is running windows 7 and has Mozilla FireFox installed. I can open firefox but as soon as I navigate off the home page I get the win7 window telling me that Firefox has stopped working. I have researched on this site for an answer and so far have not found anything that works. I have uninstalled it and reinstalled it numerous times to no avail. I also have Safari and that does work. Any ideas out there?
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8 Comments
1 : open windows explorer
2 : put %appdata% in address bar
3 : delete the mozilla folder
4 : reinstall firefox
2 : put %appdata% in address bar
3 : delete the mozilla folder
4 : reinstall firefox
You might try deleting out everything that is in your local accounts temp folder (on XP it would typically be C:\Documents and Settings\(username)\Local Settings\Temp). Before doing this I would recommend uninstalling Firefox and then running the following in a command dos prompt:
DEL /F /S /Q %TEMP%
/F Force deleting of read-only files.
/S Delete specified files from all subdirectories.
/Q Quiet mode, do not ask if ok to delete on global wildcard
After that I'd recommend a reboot and then try to download and reinstall Firefox. On a side note if you do not feel comfortable with running the above command you should be able to google cleaning software which basically will do the same thing. Hope this helps.
DEL /F /S /Q %TEMP%
/F Force deleting of read-only files.
/S Delete specified files from all subdirectories.
/Q Quiet mode, do not ask if ok to delete on global wildcard
After that I'd recommend a reboot and then try to download and reinstall Firefox. On a side note if you do not feel comfortable with running the above command you should be able to google cleaning software which basically will do the same thing. Hope this helps.
Read this : http://kb.mozillazine.org/Firefox_crashes
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