Desktop Settings NOT holding in Windows 7

I have a client with macular degeneration, so I configured the desktop and resolution settings to assist her in seeing what is on the monitor.  At times, not all the time, but when she restarts the computer or just turns the monitor off and then back on, everything is TINY on her screen again.  Then I go in remotely (she is 90 miles away) and make the adjustments again.  I have tried everything I know to do.... now I am asking for assistance.  Thanks!
Chaord49Asked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
johnb6767Connect With a Mentor Commented:
Only thing left is to rename the local copy of the profile, and retest... If it works, migrate the settings/email/docs etc.....
0
 
Reece DoddsCommented:
how are you making everything bigger for her?  by changing the resolution or adjusting the DPI?
0
 
Chaord49Author Commented:
I am using the setting for icons, making them large, and I am adjusting the resolution on the "settings" tab, moving the slide to the left, making "everything" larger.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
Chaord49Author Commented:
In 15 years of working as a consultant, I have not run into this issue before.  The settings just STAY there.... they don't revert back.
0
 
Reece DoddsCommented:
Win XP...?

On the "Settings" tab, where you change the resolution, there is an "Advanced" button... click that.
On the "General" tab, change the "DPI Setting" from normal (96) to "large size" or a custom one.
You will need to restart for the changes to take effect.

Does this help?
0
 
johnb6767Commented:
Sounds like you have already been that route...  If this has just started, I would suggest two things.....

1. Create a new profile and test..... If it works, move the email/docs etc.....
2. Perform a clean startup to determine whether background programs are interfering with your game or program
    http://support.microsoft.com/kb/331796

Use the second method to trim out the startups and NON MS Services first, and see if the settings change (reboot once first to process the changes), and then try.....
0
 
Chaord49Author Commented:
My client is out of town.  I will try these solutions as soon as I can access her system.  I thank you for your suggestions, and I will keep you posted.  She is due to return the first week in October.
0
 
ded9Commented:
Launch device manager and check for any mirror driver under display adapter...like logmein driver...if you find it then disable...reboot and check.


Also check windows updates...make sure all graphics driver updates are installed and not been reoffered.




Ded9
0
 
Chaord49Author Commented:
Thank you!  I will make sure to check both the updates and the driver when the client returns the first week in October.  I will keep this posting updated.

Thanks again!
0
 
Chaord49Author Commented:
I have tried ALL of the suggestions given.  Some of the changes that were suggested, were already in place when I checked.  NOTHING has worked.  Any more suggestions?

The client has been away, so I was unable to test any of these "fixes" until this week.  Thank you for your patience.
0
 
Chaord49Author Commented:
I was hoping for a solution to problem with the profile settings, however, I think this will work just fine.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.