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Can't access shared folder on Windows Server 2003 from Windows 7?

Posted on 2011-09-22
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Last Modified: 2012-06-22
I'm replacing two in the domain with windows 7 machines the issue is happening on both... Now when users log on a script maps a couple of drives needed for employees daily function.  When we access my computer all mapped drives are accessible and working except for one server.  I've tried accessing by \\ip\folder and \\dns\folder and nothing.  I've check the NetBIOS over TCP/IP so that its enabled, i've disabled the firewall, i can ping both the name of the server and the ip, i've made sure i have permissions, i've deleted the mapped drives using the net use * /delete command, i've deactivated all antivirus software not sure what else it could be.  Everything to me points to an issue with the server but why does it work with xp machines like if nothing... also it only doesn't work with my windows 7 machines. Anyone seen anthing like this that could shed some light my way....

Supplimental info:
Drive shows up with a red X
Only this one server
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Question by:Osram34
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10 Comments
 
LVL 28

Expert Comment

by:Run5k
ID: 36584524
I have seen some similar scenarios (in varying degrees) where setting the Network Security: LAN Manager authentication level on the Windows 7 machine solves the problem:

http://www.experts-exchange.com/Q_25075822.html

Windows 7 can't access Share in a workgroup
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LVL 13

Expert Comment

by:rhinoceros
ID: 36584742
The problem should be come from Windows 7 UAC (User Account Control )...

1. Due to Windows 2003 DC, you should installed RSAT (Remote server administration tools) for Windows 7 GPO editing
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_24911352.html?sfQueryTermInfo=1+2003+7+group+polici+window

2. And then create new OU through RSAT to change UAC setting for Windows 7 desktop drive mapping
http://www.sevenforums.com/network-sharing/59260-drives-wont-map-users-admin-rights.html
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LVL 2

Expert Comment

by:R_odec
ID: 36585944
I had the same problem and setting UAC to never notify (disable) was solving this problem
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LVL 18

Expert Comment

by:Ravi Agrawal
ID: 36587045
A Rare case that has happened to me.

Make sure the subnet mask is consistent and as desired.

I used the 10.168.0.x scheme & Windows used 255.0.0.0 in place of 255.255.255.0 for me. In a hurry to configure, I just OKed out everything without seeing specifically if the default details were as desired.

The machines were visible in the Windows workgroup but wanting the share led to "premissions" errors. It took quite a long time to figure out what was wrong & gave me a lot of headache.

I know its rare to misconfigure the subnet mask but should be worthwhile to look at.

Ravi.
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Author Comment

by:Osram34
ID: 36587259
Unfortunately enabling the LAN setting in the local policy did not work.  At least I’m back at work and have a chance to try the other solutions…
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Author Comment

by:Osram34
ID: 36589144
rhinoceros:
I might need to get a little more guidance from you if you could..... i've installed the admin pack and i've created a ou for the new windows machines.  I dont seem to find where to change the policies for the new container... Please advise
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LVL 13

Expert Comment

by:rhinoceros
ID: 36694114
1. You should installed RSAT into one of Windows 7 desktop
2. Logon by Domain Administrative Account
3. And then turn on the Group Policy Management Console (GPMC) feature on W7 desktop
http://www.grouppolicy.biz/tag/rsat/
4. Open GPMC on W7 desktop, and create new OU and GPO
5. You will find new policies in there and edit as you want
6. Go back to 2003 DC, and move all Windws 7 desktops into new OU.


** Overall, we only use this method to edit  W7 GPO through Windows 7 GPMC without Windows 2008 DC.
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Author Comment

by:Osram34
ID: 36816770
No Go... think im looking at having to do a fresh install.... any other ideas??
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Accepted Solution

by:
Osram34 earned 0 total points
ID: 36933534
I can't believe what the issue actually was.  Sometimes we seem to jump the easy solutions and try and make the issue more complicated than it is... I solved the issue by re-installing the drivers for the network card.
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Author Closing Comment

by:Osram34
ID: 36954311
Unbelievable must remember to start with easy solutions then work your way up.
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