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Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 9/22/2011
Time: 9:12:55 PM
User: N/A
Computer: PEARSONLAPTOP
Description:
Application popup: Application Error : TSWIN caused a General Protection Fault in
module TIME.EXE at 0003:3527.
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Remove all physical printers.
Once the printer(s) is deleted, go to start<>run>cmd
net stop spooler
net start spooler
Totally remove the drivers (ALL drivers are preferred), once you deleted the printer(s). Then go to Printers and faxes>File>Server Properties>Drivers, and delete whats there. Then reinstall from scratch with fresh drivers.....
Also, what does the following command result in? It tells us the Dependencies of the Spooler Service. Default value is below. If it shows other services, we will need to check on those as well.
start>run>cmd
reg query "hklm\SYSTEM\CurrentContro
dependonservice REG_MULTI_SZ RPCSS\0\0
If we cannot use the native methods for removing the printer drivers, we can reference this site, which has a great step by step to remove them by hand.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm