Solved

How to rebuild/ recreate ARCserve r15 database following a SQL uninstall?!

Posted on 2011-09-22
7
2,386 Views
Last Modified: 2012-05-12
Hello,
I upgraded my ACT 2010 to 2012 and in the process needed to completely uninstall SQL server from a server containing CA ARCserve r15. As a result the ARCserve stopped working. I tried creating a new instance called ARCSERVE_DB and followed instructions from CA's site on how to manually create a DB. That did not help. I cannot seems to make the manager/ software see the new database. I also chacked name pipes and TCP on the ARCSERVE_DB are enabled. I went to the Server configuration wizard but could not connect the database.

By the way I am using SQL Server 2008 R2 Express. I am really hoping I would not need to uninstall and reinstall ARCserve altogether. That would be a nightmare.

Any suggestions on how to restore proper operations would be greatly appreciated.
0
Comment
Question by:SpiderPig
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 23

Expert Comment

by:bhanukir7
ID: 36591943
Hi Spider,

If you are running base version of Arcserve r15 please download and upgrade arcserve with SP1 as Sql2008 R2 Express is only supported with R15 SP


before uprading, save your current jobs and then start the upgrade.


regards
bhanu
0
 

Author Comment

by:SpiderPig
ID: 36592719
Ahhh interesting, maybe that is why it is not working with the R2. I assume the SP1 is avail free on their website?
0
 
LVL 23

Expert Comment

by:bhanukir7
ID: 36594860
yes it will be, but you may have to log on to the support.ca.com with your login credentials to download that.

if you dont have one you can signup for free

regards
bhanu
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Author Comment

by:SpiderPig
ID: 36657393
O.k Downloaded and installed, I dont see any change though. The CA DB service is still in pause. How to I make CA see the new DB and start working with it? Maybe its a caroot accounts that I need to plug somewhere?

Thanks.
0
 
LVL 23

Accepted Solution

by:
bhanukir7 earned 500 total points
ID: 36707950
from the server installation wizard, reconnect to the DB and initialize the db and verify.

0
 

Author Comment

by:SpiderPig
ID: 36709869
Server installation wizard? You mean in add and remove apps? There is only uninstall there. And when I double click the install file on the iso/cd it does not offer to reconnec the db.
0
 

Author Closing Comment

by:SpiderPig
ID: 37309675
It seems the issue was that I needed SQL x32 as oppose to x64, which caused this whole mess. After doing that, rebuilding database worked. Thanks for your help.
0

Featured Post

Raise the IQ of Your IT Alerts

From IT major incidents to manufacturing line slowdowns, every business process generates insights that need to reach the people required to take action. You need a platform that integrates with your business tools to create fully enabled DevOps toolchains.

You need xMatters.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you ever consider purchasing any Daossoft Software Products, DON'T expect any meaningful support - This article should convince you why!
Facing problems with you memory card? Cannot access your memory card? All stored data, images, videos are lost? If these are your questions...than this small article might help you out in retrieving your lost or inaccessible data.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question