Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

How to rebuild/ recreate ARCserve r15 database following a SQL uninstall?!

Posted on 2011-09-22
7
Medium Priority
?
2,449 Views
Last Modified: 2012-05-12
Hello,
I upgraded my ACT 2010 to 2012 and in the process needed to completely uninstall SQL server from a server containing CA ARCserve r15. As a result the ARCserve stopped working. I tried creating a new instance called ARCSERVE_DB and followed instructions from CA's site on how to manually create a DB. That did not help. I cannot seems to make the manager/ software see the new database. I also chacked name pipes and TCP on the ARCSERVE_DB are enabled. I went to the Server configuration wizard but could not connect the database.

By the way I am using SQL Server 2008 R2 Express. I am really hoping I would not need to uninstall and reinstall ARCserve altogether. That would be a nightmare.

Any suggestions on how to restore proper operations would be greatly appreciated.
0
Comment
Question by:SpiderPig
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 23

Expert Comment

by:bhanukir7
ID: 36591943
Hi Spider,

If you are running base version of Arcserve r15 please download and upgrade arcserve with SP1 as Sql2008 R2 Express is only supported with R15 SP


before uprading, save your current jobs and then start the upgrade.


regards
bhanu
0
 

Author Comment

by:SpiderPig
ID: 36592719
Ahhh interesting, maybe that is why it is not working with the R2. I assume the SP1 is avail free on their website?
0
 
LVL 23

Expert Comment

by:bhanukir7
ID: 36594860
yes it will be, but you may have to log on to the support.ca.com with your login credentials to download that.

if you dont have one you can signup for free

regards
bhanu
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:SpiderPig
ID: 36657393
O.k Downloaded and installed, I dont see any change though. The CA DB service is still in pause. How to I make CA see the new DB and start working with it? Maybe its a caroot accounts that I need to plug somewhere?

Thanks.
0
 
LVL 23

Accepted Solution

by:
bhanukir7 earned 1500 total points
ID: 36707950
from the server installation wizard, reconnect to the DB and initialize the db and verify.

0
 

Author Comment

by:SpiderPig
ID: 36709869
Server installation wizard? You mean in add and remove apps? There is only uninstall there. And when I double click the install file on the iso/cd it does not offer to reconnec the db.
0
 

Author Closing Comment

by:SpiderPig
ID: 37309675
It seems the issue was that I needed SQL x32 as oppose to x64, which caused this whole mess. After doing that, rebuilding database worked. Thanks for your help.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After seeing many questions for JRNL_WRAP_ERROR for replication failure, I thought it would be useful to write this article.
Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question