Have a customer with an SBS 2003 domain and they are wanting another user added. I'm following what I believe to be the standard procedure of Start>Server Management>Users>Add a User. Once I click on 'Add a User', I follow the flow through, adding name, adding password, selecting user profile, selecting that I don't want to set up a PC for him (these guys can access multiple PCs... and he also isn't starting 'til Nov) and then click Finish at the end. The attached pdf shows a screenshot of what I see next (I've moved the windows so all relevant data can be seen). Any thoughts as to why this isn't working? To be honest, I'm probably not doing something that I should be as any time users have changed, it's been quite suitable to simply rename as users have been replaced at the same time. In this case, however, it will be necessary for me to have this other account up and running.