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Quickbooks Pro 2009 not able to launch on Windows XP Pro computer.  .NET Framework 2.0 not able to install.

Posted on 2011-09-23
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Last Modified: 2012-05-12
Problem: Quickbooks Pro 2009 would not launch on WXP Pro PC all of a sudden.
Attempted the following:
1.  Followed these instructions which told me to uninstall .NET Framework 2.0 and reinstall.  It would not repair or uninstall:  http://support.quickbooks.intuit.com/support/Articles/SLN40933
2.  Ran clwireg tool.  Completed successfully.
3.  Ran dot net clean up tool from: http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx
4.  Rebooted machine
5.  Attempted reinstall.  Received the following error:
Error 25007. Error Occurred while initializing fusion.  Setup could not load fusion with LoadLibraryShim(). Error: 0x80131700

So now, I don't have .NET Framework 2.0 AND Quickbooks 2009 Pro doesn't work along with every other application that requires .NET FW2.0!!
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Question by:elsielau
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LVL 99

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 36589739
QuickBooks does rely upon .NET Framework, but this issue may not be a QuickBooks issue.

Uninstall QuickBooks entirely from the computer and restart the computer.
Make sure the userid is a member of the administrators group.
Open cmd.exe and run SFC /SCANNOW . Allow to complete and restart.
Now see if you can repair or install .NET Framework 2.

Start there and let us know. ... Thinkpads_User
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Assisted Solution

by:elsielau
elsielau earned 0 total points
ID: 36590120
Thanks for your help.  I figured it out.  It was a .NET Framework problem.

1. Downloaded Aaron Stebner's .NET Framework cleanup tool

 http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

2. Removed all versions of .NET Framework

3. Reboot

4. Download and install .NET Framework 3.5 SP1

 http://www.microsoft.com/download/en/details.aspx?id=22

5. Add/Remove Programs, Quickbooks Repair


And that worked!!!  CRAZY!
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Assisted Solution

by:elsielau
elsielau earned 0 total points
ID: 36590265
I've requested that this question be closed as follows:

Accepted answer: 0 points for elsielau's comment http:/Q_27323718.html#36590120

for the following reason:

Completely removing . Net Framework is not so easy. There can sometimes be uninstall issues. &nbsp;Aaaron Stebner's removal tool did the trick so I could do a fresh install of .NET.<br /><br />QB uses .NET see article <a href="http://support.quickbooks.intuit.com/support/articles/HOW12407" target="_blank">http://support.quickbooks.<wbr />intuit.com<wbr />/support/a<wbr />rticles/<wbr />HO<wbr />W12407</a><br /><br />It was a pain
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LVL 99

Expert Comment

by:John Hurst
ID: 36590266
I think I led you down the correct path here to the .NET Framework solution and you acknowleged the assistance. It should be worth some credit for that.  ... Thinkpads_User
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Author Closing Comment

by:elsielau
ID: 36715465
Yes, of course.  I knew it was the .NET path, just had to figure out how to fix it.  Thanks!
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LVL 99

Expert Comment

by:John Hurst
ID: 36590488
Thank you. I do appreciate you following up. ... Thinkpads_User
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