Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlook 2007 Sent Items reverting to Sent By view

Posted on 2011-09-23
4
282 Views
Last Modified: 2012-05-12

Dear Experts,

One particular users sent items shows all his emails from him. After looking into the customize view menu etc all I can do is add the "To" column to the list and sort it so that it displays correctly.

This is all well and good until outlook restarts and then the view reverts back to showing his name for all emails being sent and no "To" column again.

Info:
The client connects over LAN locally to MS Exchange 2007.
This was an upgrade installation from 2003 to 2007 which worked ok until this.
I have since uninstalled office and performed a clean installation of it and outlook still does the same thing :(

Does anyone have any suggestions on this please?

Many thanks in advance
Steve




0
Comment
Question by:steve_york
  • 2
4 Comments
 
LVL 2

Expert Comment

by:jdc1944
ID: 36585688
First thing i would try is to reset the view.

Go to the sent items and then:

View-> Arrange By-> Custom then click Reset Current View .

You can also use these menues to add the To field
0
 
LVL 5

Expert Comment

by:PYThePorkpie
ID: 36585705
You could also try starting outlook with the /cleanviews switch
0
 
LVL 2

Accepted Solution

by:
jdc1944 earned 500 total points
ID: 36585723
Are you using the below to get it to show the 'To' Field,  if not give it a go.

View-> Current View-> Sent To
0
 

Author Closing Comment

by:steve_york
ID: 36708514
PYThePorkpie thanks for the suggestion but that didnt work im afraid.

After implementing this fix and restarting the machine a few times outlook displayed the sent items correctly everytime.

Thank you.
Steve
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question