Solved

Outlook 2007 Sent Items reverting to Sent By view

Posted on 2011-09-23
4
284 Views
Last Modified: 2012-05-12

Dear Experts,

One particular users sent items shows all his emails from him. After looking into the customize view menu etc all I can do is add the "To" column to the list and sort it so that it displays correctly.

This is all well and good until outlook restarts and then the view reverts back to showing his name for all emails being sent and no "To" column again.

Info:
The client connects over LAN locally to MS Exchange 2007.
This was an upgrade installation from 2003 to 2007 which worked ok until this.
I have since uninstalled office and performed a clean installation of it and outlook still does the same thing :(

Does anyone have any suggestions on this please?

Many thanks in advance
Steve




0
Comment
Question by:steve_york
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 2

Expert Comment

by:jdc1944
ID: 36585688
First thing i would try is to reset the view.

Go to the sent items and then:

View-> Arrange By-> Custom then click Reset Current View .

You can also use these menues to add the To field
0
 
LVL 5

Expert Comment

by:PYThePorkpie
ID: 36585705
You could also try starting outlook with the /cleanviews switch
0
 
LVL 2

Accepted Solution

by:
jdc1944 earned 500 total points
ID: 36585723
Are you using the below to get it to show the 'To' Field,  if not give it a go.

View-> Current View-> Sent To
0
 

Author Closing Comment

by:steve_york
ID: 36708514
PYThePorkpie thanks for the suggestion but that didnt work im afraid.

After implementing this fix and restarting the machine a few times outlook displayed the sent items correctly everytime.

Thank you.
Steve
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question