Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

where is outlook settings

Posted on 2011-09-23
3
199 Views
Last Modified: 2012-05-12
My client fried his HDD. After spending $1000 he got recovered data on an external drive. Now trying to setup the programs etc. Microsoft say they won't give us a new key for Office unless we can find the receipt email - what fun! Where would I find the configuration files for Outlook on the recovered drive? Both Win 7.
Or, would the product key be hiding in some file somewhere?
0
Comment
Question by:JillC
3 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 36585904
You can try booting the PC to which the disk with the recovered data is attached using the UBCD4WIN. Then run the Remote SIW version (Programs, System Information, Info and Diag Tools, System Information for Windows Remote). If it can load the correct info from that HD you should see all the product keys of the software that was installed on it.

http://ubcd4win.com

If that fails to read out the info, open the pst file of the recovered HD on another PC that has outlook installed. If the m$ receipt mail wasn't deleted by your customer, you should be able to find it that way.
0
 
LVL 8

Accepted Solution

by:
rr1968 earned 125 total points
ID: 36586417
The office key is stored in Registry in an encrypted form. You can use some third party tools to decrypt it, if Microsoft is not helping.
http://www.ehow.com/how_6427693_microsoft-office-product-key-registry.html

http://www.nirsoft.net/utils/product_cd_key_viewer.html
0
 

Author Closing Comment

by:JillC
ID: 36591516
Thanks rr1968 - the 2nd link gave me the easiest solution.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question