JillC
asked on
where is outlook settings
My client fried his HDD. After spending $1000 he got recovered data on an external drive. Now trying to setup the programs etc. Microsoft say they won't give us a new key for Office unless we can find the receipt email - what fun! Where would I find the configuration files for Outlook on the recovered drive? Both Win 7.
Or, would the product key be hiding in some file somewhere?
Or, would the product key be hiding in some file somewhere?
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Thanks rr1968 - the 2nd link gave me the easiest solution.
http://ubcd4win.com
If that fails to read out the info, open the pst file of the recovered HD on another PC that has outlook installed. If the m$ receipt mail wasn't deleted by your customer, you should be able to find it that way.