Solved

writing new e-mail speed issue outlook 2007 / sbs2008 - exchange

Posted on 2011-09-23
2
249 Views
Last Modified: 2012-05-12
We have single sbs2008 and around 10 clients. One of our users (who is using a relatively old computer) is having issues when creating a new e-mail.

Whenever he starts to type the message content, partway through it, the cursor freezes, but around a minute later, the writing eventually appears.

This only seems to affect him, but as I write, the problem is not evident. He tells me it does it all of the time, or should I say most of the time, so I am looking for things to try to resolve this.

We are using AVG V2011, and the OS in question is XP Pro SP3.

Does anyone have any suggestions as to how to trap this problem?

Many thanks
0
Comment
Question by:nigelbeatson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 7

Accepted Solution

by:
jesaja earned 500 total points
ID: 36586102
This could be caused by many things

frist I would try another keyboard
check the drivers of you  mouse and keyboard
disable all applications temporally especially AV (use msconfig)
try login with another user to identify that it is not a user profile related issue
boot into safe mode and try from there
check event logs
0
 

Author Closing Comment

by:nigelbeatson
ID: 36587010
Many thanks.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video discusses moving either the default database or any database to a new volume.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question