Clarifying Shared Mailbox workings
Posted on 2011-09-23
I would like an experts assistance in clarifying Outlook 2010 and Exchange 2007 workings for shared mailboxes vs Outlook multiple profiles.
The scenario is two users who each have their own Exchange mailbox would like to have another email address to share between them e.g. email@example.com, the content of this new shared email address is to be private and not available for any others to access apart from the two users. They will both require to access the email in firstname.lastname@example.org, replying to emails, etc.
a) The two users of this private email address would also prefer when they reply to an email they have received at this address (email@example.com), so that the reply contains their user name e.g. Fred Bloggs so the email has been replied to by Fred Bloggs. Is this possible?
b) Then if the recipient receiving the email from Fred Bloggs replies will that reply go to Fred Bloggs or the firstname.lastname@example.org?
c) Would it be better/easier just to add another outlook profile to the users allowing them to choose between which mailbox content they view when logging in? e.g. email@example.com or firstname.lastname@example.org?
d) The users may also need the facility available to them on their laptops and smartphone as well as their PC's will this still be workable?