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Exchange 2007 OWA - Microsoft Exchange Search is unavailble

Posted on 2011-09-23
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Last Modified: 2012-05-12
I am including a link to another question I asked, the thread mentions the different methods I've tried to resolve this problem. It appears that none of our users can use the search function in the OWA without receiving the error I included in the title. Please advise.
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Question by:J C
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gaurav05 earned 500 total points
ID: 36586112
Hi,

The bad news is that there's no way to enable Exchange Search for an individual mailbox. However, the following PowerShell command worked for me to correct the problem:
ResetSearchIndex -Force -All
This command will stop the MSExchangeSearch service, remove the entire search database and restart the MSExchangeSearch service. The MSExchangeSearch will immediately begin crawling the database(s) and rebuild the index(s). It took about 3 minutes on my 550MB database in a VM. You can use Perfmon to watch the Full Crawl Mode Status counter in the MSExchange Search Indices performance object to monitor when it's done. The counter value will be 1 while it's rebuilding, 0 when it's done.

Usage for the ResetSearchIndex PowerShell command:

ResetSearchIndex.ps1 [-force] [] ...
-OR-
ResetSearchIndex.ps1 [-force] -all
-OR-
get-mailboxdatabase ResetSearchIndex.ps1 [-force]

let us know for further help.

-Gaurav
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Author Comment

by:J C
ID: 36587297
I have tried these methods. I am sorry that I forgot to post the link. Here it is.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_27321468.html
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