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Very slow reboot, hang, black screen after HDD clone

Posted on 2011-09-23
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Last Modified: 2012-05-12
Hi
Just got a 500GB Momentus XT 2.5 and copied my old laptop HDD data to it using Acronis Disk Clone (bootable media). I'm running Win 7 Pro 64bit on Toshiba Portege R700.
HDD copied ok and it boots into Windows but it is so so slow booting.
I only takes about 6 seconds on Windows Logo load screen (which is normal), then the Windows logon screen appears. Here I enter password or scan fingerprint....... then it gets slow. It takes about 30 seoncds saying 'welcome' with spinning cicle, then the screen goes black - you can only see the mouse arrow - it stays like this for about 60 seconds then finally you see the dektop.
If I swap the HDD to the old one it only takes about 8-10 seconds after windows logon (spinning circle with 'welcome') and there is no black screen - straight into desktop after 8-10 seconds.
I cant think what is causing this. XT drive is upposed to be much quicker than old HDD. But this is not just slower, this is hanging for a long time.

I have tried disabling all startup items and HDD password and fingerprint but this dosnt make any difference.

Interestingly, the new XT HDD was really slow all yesterday morning, then it was fine  -booting in 20 secs but today its back to same 90 second boot, hanging with black screen.

I have upgraded to very latest firmware on XT HDD.

Is this an issue with new HDD hardware/firmware or with HDD data copy or does Windows need something done after HDD swap?

Thanks
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Question by:bullerd
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10 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 36586246
Install Windows 7 to the new drive, don't clone. If you do need to clone, then check out Paragon's Migrate OS to SSD utility:

http://www.paragon-software.com/products/home/

SSD's need special alignment, and cloning using tools that are not aware of this won't do that alignment. You could also check the site of your SSD manufacturer, it may have a tool available for download which you can use to align the disk.
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Author Comment

by:bullerd
ID: 36586426
Thanks
Could just this alignment really be the reason for it being slow to boot?  I mean, everything works fine except this boot speed.
sorry, just want to be sure before I spend $20 or re install everything that it will solve the problem.
This drive is hybrid 500GB HDD with 4GB of SSD - I guess for these purposes it just acts like a SSD tho?
Its also strange that it worked ok for half the day yesterday but now its gone back to being slow again.  This suggests that the clone did seem to work - at least for a little while!



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LVL 88

Expert Comment

by:rindi
ID: 36586544
I think Aligning will make a difference. Maybe you can check the Western Digital site for a free alignment tool (it might also work with your drive):

http://www.wdc.com/global/products/features/?id=7&language=1

If not, you can always check with paragon whether you can get a free trial. They are often very client friendly concerning that.
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Author Comment

by:bullerd
ID: 36589912
As destination drive is the Seagate XT, I downloaded their disk clone software - turns out it is just Acronis rebadged!!  
I just bought the Paragon HDD suite but $49, 4 hours later and a re-cloned HDD, I have exactly the same issue.
I checked the alignment settings before I cloned so it should have been correctly aligned.
Not sure what options there are now.  I really dont want to reinstall from scratch.

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LVL 92

Expert Comment

by:nobus
ID: 36591463
what are your drive settings in the bios ?  sata or ide compatible?  AHCI ?
check also in device manager how it runs - probably PIO4
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Author Comment

by:bullerd
ID: 36591941
it is set to AHCI in the bios.
Not sure how to find the PIO4 in device manger?

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Author Comment

by:bullerd
ID: 36591948
I spoke to Seagate and they said it may be because it is a hybrid drive.  Normally, during Windows install It would  put some files on the HDD and some on the SSD then continue to learn from there what files are best in the SSD for quick load.
They say possibly that because it was cloned it may not have put the files in the optimal place hence taking longer to boot.  They suggest either wait (about a week) and see if it learns and moves files to SSD to get quicker boot, if not install OS from scratch.

Still doesn't explain why it seemed to work ok for a day but then returned to slow boot.
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LVL 92

Expert Comment

by:nobus
ID: 36592163
select the sata channel-right click it>properties and in one of the tabs you'll find it
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Accepted Solution

by:
bullerd earned 0 total points
ID: 36941349
Given up on this.  Been using it for 2 weeks - enough time for it to learn - and still no better.  It is fast in normal operation , just the boot speed is slow.  Might fix it with a complete OS reinstall but no time for that and I only reboot once every 2 weeks!
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Author Closing Comment

by:bullerd
ID: 36972644
Solution unknown until OS reinstall
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