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User has no Remote Workplace Option

Posted on 2011-09-23
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249 Views
Last Modified: 2012-06-21
Hi,

I have a user who would like to access their desktop whilst out of the office using Remote Web Workpalce.

When they log into the front end of the SBS2008 box, there is no option to use RWW. Ive assigned their machine via their profile for RWW but alas, they are not see the icon/button to log into it.

What could be wrong?

Thanks
D
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Question by:daiwhyte
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4 Comments
 
LVL 17

Expert Comment

by:Spartan_1337
ID: 36586846
Are you using a self-signed cert?
If so, then you will need to have him install the cert of his PC.
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Author Comment

by:daiwhyte
ID: 36586861
Ok, so something is missing from the PC he is trying to access?

How would I go about installing that on the PC?
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LVL 17

Accepted Solution

by:
Spartan_1337 earned 500 total points
ID: 36586876
The cert install package is found on the SBS server.
Try these locations:

Local Disk: c:\users\Public\Public Downloads
UNC: \\servername\Public\Public Downloads
UNC: \\sites\Public\Public Downloads
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Author Closing Comment

by:daiwhyte
ID: 36586957
All done, thank you for your quick response.
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