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Starting in Safe Mode, Loading Windows Files very slowly

Posted on 2011-09-23
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Last Modified: 2012-08-13
I am working on a computer that at first wouldn't start.  It would try and start then shut completely down.  Long story short I took out two memory sticks and now it will start.  The first time windows loaded it took a very long time, 20 - 30 minutes, then I couldn't get the screen saver to stop so I turned it off and am starting it in Safe Mode with networking.  Starting it in safe mode is also taking forever.  You know when you get the "Loading Windows Files" message and it quickly scrolls through loanding files...it did it slowly, line by line.  Safe mode is trying to load as I type, after about 4-5 minutes I am just now seeing the windows Welcome sign and it is loading Windows.  It is going right to screen saver mode.  I can not get it out of this mode.  My Client just recently reinstalled Vista, she was getting the BSOD, most likely the memory sticks.

Any Sugguestions

Just before I hit submit, after 14 minutes the desktop screen finally appeared.
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Question by:MagsMcKinley14
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13 Comments
 

Author Comment

by:MagsMcKinley14
ID: 36586945
Desktop wasn't on long enough to turn off screen saver.
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Accepted Solution

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rindi earned 500 total points
ID: 36587007
Zip your last 3 minidump files and attach them in the next message. Maybe to get quicker access to the files attach the HD to another PC. The files are usually within C:\Windows\Minidump and have a dmp extension.

You could also run memtest86+ on the PC, and if that turns out fine, the HD manufacturer's diagnostic utility. Both are to be found on the UBCD:

http://ultimatebootcd.com
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Author Comment

by:MagsMcKinley14
ID: 36587340
She already ran a diagnostic...everything fine...Will grab the files requested asap
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Expert Comment

by:rindi
ID: 36587377
What diagnostics were run? Others than what I mentioned tend not to give reliable results.
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Author Comment

by:MagsMcKinley14
ID: 36589798
Here is the minidump file...there was only one.
Barbara-Minidump.zip
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Assisted Solution

by:rindi
rindi earned 500 total points
ID: 36589888
The dump points to a bad driver, but doesn't say which one. I'd first boot from the Vista DVD and run OS repairs from there. Then I'd try to reinstall drivers for your system.
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Author Comment

by:MagsMcKinley14
ID: 36590155
I think she only ran the HP Diagnostics...do you still want me to run the UBCD?
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Author Comment

by:MagsMcKinley14
ID: 36590293
She only has her recovery disks that she made.
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Author Comment

by:MagsMcKinley14
ID: 36590404
Recovery option on boot...I'll try and run repairs from there.
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Expert Comment

by:rindi
ID: 36591365
Yes run the UBCD diags.
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Author Comment

by:MagsMcKinley14
ID: 36592584
I'll be back at it on Monday...thanks for you help.
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Author Comment

by:MagsMcKinley14
ID: 36600142
Ran diagnostics on Memory and HDD, everything checked out fine
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Author Comment

by:MagsMcKinley14
ID: 36600341
She is simply going to do a fresh install of Vista...this time from the recovery partition.  Thanks for your assistance.
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