Solved

Starting in Safe Mode, Loading Windows Files very slowly

Posted on 2011-09-23
13
267 Views
Last Modified: 2012-08-13
I am working on a computer that at first wouldn't start.  It would try and start then shut completely down.  Long story short I took out two memory sticks and now it will start.  The first time windows loaded it took a very long time, 20 - 30 minutes, then I couldn't get the screen saver to stop so I turned it off and am starting it in Safe Mode with networking.  Starting it in safe mode is also taking forever.  You know when you get the "Loading Windows Files" message and it quickly scrolls through loanding files...it did it slowly, line by line.  Safe mode is trying to load as I type, after about 4-5 minutes I am just now seeing the windows Welcome sign and it is loading Windows.  It is going right to screen saver mode.  I can not get it out of this mode.  My Client just recently reinstalled Vista, she was getting the BSOD, most likely the memory sticks.

Any Sugguestions

Just before I hit submit, after 14 minutes the desktop screen finally appeared.
0
Comment
Question by:MagsMcKinley14
  • 9
  • 4
13 Comments
 

Author Comment

by:MagsMcKinley14
Comment Utility
Desktop wasn't on long enough to turn off screen saver.
0
 
LVL 87

Accepted Solution

by:
rindi earned 500 total points
Comment Utility
Zip your last 3 minidump files and attach them in the next message. Maybe to get quicker access to the files attach the HD to another PC. The files are usually within C:\Windows\Minidump and have a dmp extension.

You could also run memtest86+ on the PC, and if that turns out fine, the HD manufacturer's diagnostic utility. Both are to be found on the UBCD:

http://ultimatebootcd.com
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
She already ran a diagnostic...everything fine...Will grab the files requested asap
0
 
LVL 87

Expert Comment

by:rindi
Comment Utility
What diagnostics were run? Others than what I mentioned tend not to give reliable results.
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
Here is the minidump file...there was only one.
Barbara-Minidump.zip
0
 
LVL 87

Assisted Solution

by:rindi
rindi earned 500 total points
Comment Utility
The dump points to a bad driver, but doesn't say which one. I'd first boot from the Vista DVD and run OS repairs from there. Then I'd try to reinstall drivers for your system.
0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 

Author Comment

by:MagsMcKinley14
Comment Utility
I think she only ran the HP Diagnostics...do you still want me to run the UBCD?
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
She only has her recovery disks that she made.
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
Recovery option on boot...I'll try and run repairs from there.
0
 
LVL 87

Expert Comment

by:rindi
Comment Utility
Yes run the UBCD diags.
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
I'll be back at it on Monday...thanks for you help.
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
Ran diagnostics on Memory and HDD, everything checked out fine
0
 

Author Comment

by:MagsMcKinley14
Comment Utility
She is simply going to do a fresh install of Vista...this time from the recovery partition.  Thanks for your assistance.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

The Service applet starts in Extended Mode by Default, with a taskpad on the left of the services pane. This view mode was introduced in XP. As I find it not very usefull, I like to use the Standard view as default, and without the Console tree. …
There are many reasons a PC runs slower than when it was new, ranging from malicious software intended to mess things up to simple general Windows use.  Your PC performance may slowly degrade over time without you noticing but when you buy a PC from…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now