I have a user that is pasting screen shots into word docs, when he does this only the very bottom of the picture shows. When he clicks and drags one of the corners for resizeing the whole picture will show until he lets go. I've checked the options for showing picture boxes and unchecked the one for placeholders. At first I thought is was a problem with paint, since he will paste to paint, edit the screen shot and then either cut and paste or picture/insert to Word. I uninstalled/reinstalled paint without effect. He uses the snipping tool when working from home and he's in Citrix, and he uses Abbyy Screenshot when he is working in the office on his laptop.