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Microsoft Exchange

I have all of my users mailbox are set with specific storage limits. But after my users clear up there inbox and also delete his or her deleted items, they still cant send or receive email. Is ther a way for me to refresh their mailbox without restarting my exchange server.
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2wicked
Asked:
2wicked
1 Solution
 
BCipolloneCommented:
Have them delete their OST
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2wickedAuthor Commented:
?????. i  sorry but i dont quite ustand this response. they have already deleted thier messages in his or her outlook client  as well as their deleted items . at this point they mailbox should be available for them to send and receive bc they are now below the storage limit which was set on their mailbox
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2wickedAuthor Commented:
and just for the record i am using exchange 2010, with outlook 2010 as the client
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Alan HardistyCo-OwnerCommented:
Restart the information store service - that should make things happier.
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2wickedAuthor Commented:
thansk for the comment alan. i just tried that and it didnt help. the user's mailbox is still stating that it is full although i restarted the information store. the problem is i dont want to restart the exchange server in the middle of the day just for exchange 2010 server to realize that the user has cleared up all of his or her messages form both the inbox as well as the deleted items folder. I basically want exchange to say user john has cleared his mailbox and his deleted items so he is now below the mailbox limit so I will allow him to send and receive email again.
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Alan HardistyCo-OwnerCommented:
Why not just increase the mailbox limits for the time being?
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2wickedAuthor Commented:
Im short on space and I just need to keep the users in synch as it relates to storage capabilities.
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Jarred PowerNetwork AdministratorCommented:
If you check the size of the mailbox in exchange it will still read as at the limit because of the deleted items retention policy (14days default).
Have the user log onto OWA and empty the deleted items folder from there.  (then look at the Recover deleted items to purge further. )

Or just raise the limit for the single user.

Set-Mailbox -Identity jsmith@contoso.com ProhibitSendReceiveQuota 293601280 -UseDatabaseQuotaDefaults $false

This example raises the limit to 250MB for the single user.  
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Alan HardistyCo-OwnerCommented:
Is Outlook complaining that the mailbox is still full despite the size limit being increased?

I have set my mailbox to 40Gb and Outlook is reporting a 2Gb limit!  So it seems there might be some issues that Microsoft need to fix.
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