Customer (Win XP) HD dies, I replace HD, reinstall Win XP.
He bought Office 2010 online. He has no install CD and he LOST THE EMAIL he received when he bought it. He wrote down the 25 character Product Key.
Please reply with reinstall instructions. Note: MS allows Reinstall FOR FREE of their SW on the SAME PC even if purchase is ONLY for one activation, single license which is probably the case here BUT as it was Office 2010 Home and Student and previous version of that product were 3 user (ex Office 2007) so the entire issue of "same PC" may not even be relevant.
Idea 1: Install Free trial version (I know how to do it and it provides a product key for the trial)
Then activate again for permanent use with original key
CORRECT ANSWER IS NOT: "Yes, You can do it that way"
Correct answer is not " in email received with free trial, click the Upgrade link" because that leads to paying for it.
CORRECT ANSWER is a step by step instruction set of what to click on what web site and what to click next and so on and so on.
Idea 2: Another online way to do it as above is hardly elegant as it is indirect
Correct answer is NOT to call MS office order support (i.e Digital River) because I already know that but I want to save time by YOU giving me the step by step instructions.