Solved

Exchange 2010, currently a single server system, having issues with the External Autodiscovery, showing Internal FQDN

Posted on 2011-09-23
9
270 Views
Last Modified: 2012-08-13
So currently I have an exchange server up and running, we can send and receive mail but having issues connecting external users cleanly to the server via outlook anywhere.

When autodiscover finds the server and inputs the server name in outlooks "external Server" field it shows the internal FQDN of the server:

Servername.domain.local

not Mail.domain.com,  

I have some certificate changes to make but because I am able to connect when the External Name is input manually i don't think the cert issues I have are a problem that this is causing.

Thank you for any direction you can afford me.

CVVood
0
Comment
Question by:cvvood
  • 5
  • 4
9 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 500 total points
ID: 36588407
open Exchange Management Console -> Server Config -> Client Access -> select your sever from the right hand side and on the tool box (more on the right) under disable outlook anywhere you have a properties click it and go to the outlook anywhere tab
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588473
funny, but that has the correct server name in the external server address, mail.domainname.com.
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588486
that's funny indeed what if you run get-outlookprovider ?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 5

Author Comment

by:cvvood
ID: 36588523
Name                          Server                        CertPrincipalName             TTL
----                          ------                        -----------------             ---
EXCH                                                                                      1
EXPR                                                                                      1
WEB                                                                                       1

very weird, I have self signed certs....
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588556
can you please post a screen shot so i understand better the issue ?
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588620
Here is a shot of the Exchange console, and the CA-Oa mail.domainame.com
ca.jpg
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588628
sorry i mean a shot of outlook wrong config
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588762
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36589969
i am sorry there is nothing wrong with the configuration at all, this is the name of your exchange that should appear here
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question