Solved

Exchange 2010, currently a single server system, having issues with the External Autodiscovery, showing Internal FQDN

Posted on 2011-09-23
9
273 Views
Last Modified: 2012-08-13
So currently I have an exchange server up and running, we can send and receive mail but having issues connecting external users cleanly to the server via outlook anywhere.

When autodiscover finds the server and inputs the server name in outlooks "external Server" field it shows the internal FQDN of the server:

Servername.domain.local

not Mail.domain.com,  

I have some certificate changes to make but because I am able to connect when the External Name is input manually i don't think the cert issues I have are a problem that this is causing.

Thank you for any direction you can afford me.

CVVood
0
Comment
Question by:cvvood
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 500 total points
ID: 36588407
open Exchange Management Console -> Server Config -> Client Access -> select your sever from the right hand side and on the tool box (more on the right) under disable outlook anywhere you have a properties click it and go to the outlook anywhere tab
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588473
funny, but that has the correct server name in the external server address, mail.domainname.com.
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588486
that's funny indeed what if you run get-outlookprovider ?
0
How Blockchain Is Impacting Every Industry

Blockchain expert Alex Tapscott talks to Acronis VP Frank Jablonski about this revolutionary technology and how it's making inroads into other industries and facets of everyday life.

 
LVL 5

Author Comment

by:cvvood
ID: 36588523
Name                          Server                        CertPrincipalName             TTL
----                          ------                        -----------------             ---
EXCH                                                                                      1
EXPR                                                                                      1
WEB                                                                                       1

very weird, I have self signed certs....
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588556
can you please post a screen shot so i understand better the issue ?
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588620
Here is a shot of the Exchange console, and the CA-Oa mail.domainame.com
ca.jpg
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588628
sorry i mean a shot of outlook wrong config
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588762
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36589969
i am sorry there is nothing wrong with the configuration at all, this is the name of your exchange that should appear here
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question