Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Exchange 2010, currently a single server system, having issues with the External Autodiscovery, showing Internal FQDN

Posted on 2011-09-23
9
Medium Priority
?
277 Views
Last Modified: 2012-08-13
So currently I have an exchange server up and running, we can send and receive mail but having issues connecting external users cleanly to the server via outlook anywhere.

When autodiscover finds the server and inputs the server name in outlooks "external Server" field it shows the internal FQDN of the server:

Servername.domain.local

not Mail.domain.com,  

I have some certificate changes to make but because I am able to connect when the External Name is input manually i don't think the cert issues I have are a problem that this is causing.

Thank you for any direction you can afford me.

CVVood
0
Comment
Question by:cvvood
  • 5
  • 4
9 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 2000 total points
ID: 36588407
open Exchange Management Console -> Server Config -> Client Access -> select your sever from the right hand side and on the tool box (more on the right) under disable outlook anywhere you have a properties click it and go to the outlook anywhere tab
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588473
funny, but that has the correct server name in the external server address, mail.domainname.com.
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588486
that's funny indeed what if you run get-outlookprovider ?
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 5

Author Comment

by:cvvood
ID: 36588523
Name                          Server                        CertPrincipalName             TTL
----                          ------                        -----------------             ---
EXCH                                                                                      1
EXPR                                                                                      1
WEB                                                                                       1

very weird, I have self signed certs....
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588556
can you please post a screen shot so i understand better the issue ?
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588620
Here is a shot of the Exchange console, and the CA-Oa mail.domainame.com
ca.jpg
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36588628
sorry i mean a shot of outlook wrong config
0
 
LVL 5

Author Comment

by:cvvood
ID: 36588762
0
 
LVL 49

Expert Comment

by:Akhater
ID: 36589969
i am sorry there is nothing wrong with the configuration at all, this is the name of your exchange that should appear here
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question