Solved

quickbooks pro 2009 printer issue

Posted on 2011-09-23
2
360 Views
Last Modified: 2012-08-14
I upgraded to Windows 7 pro pc from Windows XP Pro and was printing from Quickbooks to an old Citizen dot matrix printer.  Now I cannot find drivers for the printer that are compatible with WIn 7.  Here is the printer model. Citizen GSX-145 Wide Carriage printer.  ANy help in finding a driver that would work would be most appreciated.  Or do you think an OKIDATA microline printer would work with QUICKBOOKS?
0
Comment
Question by:mkramer777
  • 2
2 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 250 total points
ID: 36592208
QuickBooks 2009 is not supported on Windows 7. It may work, but it did not work properly on my Windows 7 machine. Dot Matrix Printers are not well supported on Windows 7.

Consider two approaches:
1. Try a different printer driver like the Okidata or a generic text printer driver.

See below from my own Windows 7 machine. If you do not see that driver, go to Devices and Printers, Add a Printer, Local printer, existing port. Then you see the Have Disk button, and beside it, the Windows Update button. Click on Windows Update to update your printer drivers, allow to complete (takes a while), then cancel (do not add a printer) and restart. Now you can add the generic text driver.

 Windows-7-Generic-Text-Printer
2. You can get a new printer that will work with Windows 7 very inexpensively and that may be your best approach.

.... Thinkpads_User
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 36943670
Thank you. I was pleased to assist and good luck going forward. ... Thinkpads_User
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By Linda Saltz Customized item descriptions from bills DO import into a customer invoice!   This is a wonderful tip for companies that want to use generic items like Hardware, Software, Mileage, Travel in their item list which helps keep the i…
You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now