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Can't locate drives to install Windows Server 2008 on

Posted on 2011-09-23
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Last Modified: 2012-05-12
Hi. I have a Dell PowerEdge 1600SC. It was running Windows Server 2003 Standard on it. We are wanting to do a fresh install of Windows Server 2008 Standard 32-Bit on this machine. When I run Windows Setup from the DVD it gets to the point where it asks 'Where do you want to install Windows". However, it doesn't display any drives. So I downloaded the PERC-4 driver for the IDE Controller for this unit from Dell. I click on 'Load Driver' and locate the driver on a Floppy disk. However, after I've installed the driver it still doesn't display any drives. It says at the bottom: "No drives were found. Click Load Driver to provide a mass storage driver for installation".

Thoughts???
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Question by:James Parsons
11 Comments
 
LVL 13

Expert Comment

by:khairil
ID: 36589015
Hi,

You need to do initlization and create logical drive on your. Use Dell Open Manage to initialize the disk and continue with Windows installation.
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Expert Comment

by:BCipollone
ID: 36589026
Are you using a RAID controller?  Have you setup the Raid array prior to attempting the install?

Worst case scenario you may need to get some install media from Dell.
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Author Comment

by:James Parsons
ID: 36589169
Khairil: I have checked the raid configuration and logical drives are Already setup and initialized.
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LVL 13

Expert Comment

by:khairil
ID: 36591117
Try update the BIOS to the latest one.
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Expert Comment

by:khairil
ID: 36591125
if it is an old server (as far as i know 1600SC was released some few years back). Consider to check the system battery.
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LVL 2

Expert Comment

by:pravin_abhale11
ID: 36591385

HI,

Please go through the below link; download the below iso and make cd and boot from the CD & installed the o.s.

http://supportapj.dell.com/support/downloads/download.aspx?c=in&l=en&s=lca&releaseid=R200232&SystemID=PWE_PNT_XEO_1600SC&servicetag=&os=WNET&osl=en&deviceid=17782&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=36&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=279040

when it will ask the OS cd provide the CD. it will take all required drive automatically.


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Author Comment

by:James Parsons
ID: 36592674
Thanks everyone for the posts. I'll give these a try.
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Author Comment

by:James Parsons
ID: 36718407
Hi Pravin - I downloaded that ISO and ran the systems build utility, however when I go to select OS to install, it only gives me options for Server 2003, SBS 2003, or Server 2000. There is no Server 2008 listed there. Is there a more up to date systems build utility I need?

Thanks
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Author Comment

by:James Parsons
ID: 36718428
I just looked on support.dell.com and it doesn't look like they have drivers for server 2008. Does this mean it's not supported by this server http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=555&l=en&s=biz&ServiceTag=&SystemID=PWE_PNT_XEO_1600SC&os=WNET&osl=en&catid=&impid=
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Accepted Solution

by:
James Parsons earned 0 total points
ID: 36962538
It looks like this server is  not supported by server 2008 with Dell as there are no drivers.
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Author Closing Comment

by:James Parsons
ID: 36984588
This server is not supported by Dell so there were no solutions listed above that could have worked unfortunately.
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