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Unable to view Vivotec url video stream in our Network

Posted on 2011-09-23
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Last Modified: 2012-05-12
In an office with SBS 2011 all users in this domain cannot view a live video feed url.
Plug a laptop that's not joined to the domain and the feed works fine.
Can't figure this out!

Other notes:
-The url stream is outside the network using Vivotek camera & software.
-Using Trend in this network (tried adding the url to the approved urls (no luck)
-We never added any group policies (maybe some are set by default?)

Any help would be appreciated.  Our only option is to setup a computer that's not part of the domain so the office can view the video feed, but that's kind of lame.

Thanks@
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Question by:geoffdavis
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Expert Comment

by:johnb6767
ID: 36589415
Are you getting errors?
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Author Comment

by:geoffdavis
ID: 36589511
No errors.  Just a blank screen with "Connecting to xxxx.xx.org..." on the top left corner.
FYI....not that this is useful info, but this stream does use a couple of ActiveX Controls.
1) RtspVApGCtrlNew2 Class   by VIVOTEK INC.
2) Some other one, I don't recall, but it's not from VIVOTEK INC


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Author Comment

by:geoffdavis
ID: 36589523
Just so you know xxxx.xx.org is not the real url.
(not sure if client wants his actual url there so I put "x"'s
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Expert Comment

by:TurboGT
ID: 37223684
Are you certain it isn't a windows firewall issue? I have had Windows firewall block video traffic on many occasions. Check what port the camera is using and try opening that port in the firewall...
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geoffdavis earned 0 total points
ID: 37299452
Thanks to everyone for your contribution. We've moved on.
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Author Closing Comment

by:geoffdavis
ID: 37589061
Thanks for the input but the problem was not resolved.
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