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Outlook 2010 with Exchange 2003 server sync problems

Posted on 2011-09-23
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Last Modified: 2012-05-12
We are testing Outlook 2010 with Exchange 2003 server.   The problem we are having is users in the test group not able to update tasks and calendars.  They get "This item was not completely updated during the last server synchronization.  Click here to review other versions." in Outlook.  Clicking on the message brings up the View Local Failures screen.    The same users do not have this problem when updating the same tasks and calendar events using Outlook 2003.   I searched Microsoft and found only KB933099 addressing this error, but it's targeted for CRM 3.0 users.   Anyone had seen this and has a solution?  Thank you very much in advance for your help.  
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Question by:altonyoung
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Expert Comment

by:apache09
ID: 36596155
HAve you updated to SP1 yet

http://support.microsoft.com/kb/2460049

Also Syncronization issues usually come from Cached Exchange Mode being ON
Turn this off and Test

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Author Comment

by:altonyoung
ID: 36602255
I tried OL 2010 SP1, no luck.   Outlook 2010 only works in cache mode for me because my Exchange 2003 server was giving the "cannot create named properies"  errors.   I had to apply hotfix from MS KB927077, so users can at least use OL 2010 in cache mode for now until we upgrade our Exchange to 2010.    Any more suggestions for me to try?  Thank you very much for your time.  
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Expert Comment

by:klee32
ID: 37731386
Was there a resolution to this question?  I have the same issue with an upgrade to Office 2010.  Outlook 2010 connected to Exchange 2003  is complaining with this error when trying to edit contacts or calendar items.  Unchecking cached mode resolves the issue, but we'd like to have all users with cached exchange mode on.  Any suggestions would be appreciated.
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Accepted Solution

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altonyoung earned 0 total points
ID: 37779505
Klee32,  

In our case, Exchange server was reporting name properties limit reached.   We applied MS KB 972077, then increased the limit in registry by 200.  It has been working for us so far, except we need to reboot the server on a regular basis or ActiveSync won't work.  Hope this helps.
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Author Closing Comment

by:altonyoung
ID: 37795198
It works.
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