Solved

recent documents missing

Posted on 2011-09-23
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Last Modified: 2012-05-12
Can anyone help me with this. I need the recent files, documents, places to show up when a user moves the mouse over these areas, like Word, Outlook etc. Was there a setting I missed or could have been disabled somewhere

 No Recent Docs
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Question by:jmichaelpalermo4
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14 Comments
 
LVL 23

Expert Comment

by:Brian Gee
ID: 36590745
Right-click on the Windows icon in the bottom left corner > Properties > Start Menu tab.

Is Store and display recently opened items in the Start Menu and the taskbar checked?
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LVL 23

Expert Comment

by:Brian Gee
ID: 36590770
For good measure... right-click on the Windows icon in the bottom left corner > Properties > Start Menu tab > Customize... button > increase the number from 0 (try 10 instead) in the Number of recent items to display in Jump Lists.
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Author Comment

by:jmichaelpalermo4
ID: 36591241
Thank you for the fasst reply, but all of the settings are at 10, It still will not show anything  in the jump list. I have a about 100 PC's that are having this issue and wuill need to make the cahnges via group policy. This is not the issue. Where in the registry are these types of  settings?
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LVL 11

Expert Comment

by:Ackles
ID: 36592465
1. Copy the next line to the paste board, [highlight it in blue by dragging the cursor across the line from left to right, press and hold Ctrl then press C - release both.]
%APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations
2. Open any Internet Explorer Folder.
3. In the address bar at the top, you will see an icon, usually yellow and blue by default, at the left hand end.
4. Click on that icon which will highlight everything in the address bar in blue.
5. Press and hold Ctrl then press V - release both, this will paste the line you previously copied, into the address bar.
6. Click the blue arrow at the end of the address bar.
7. A folder will have opened up, C:\Users\UserName\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations.
8. Locate the file with the name - 1b4dd67f29cb1962.automaticDestinations-ms - probably the first one displayed in the folder.
9. Delete this.
Enjoy the Jump Lists once again. I find them extremely useful.

For more info, see below:

http://social.technet.microsoft.com/Forums/en/w7itproui/thread/…

A
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Expert Comment

by:Ackles
ID: 36592473
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Author Comment

by:jmichaelpalermo4
ID: 36599216
Thanks again for the reply, however that did not resolve the issue. there must have been something deleted when I pushed my image out to my PC's. I need to know where the Registry seetting is for this. This is aon all my machines. Sems that this file that I delete, also gets recreated everytime I login as well. These are brand new installs with hardly any history
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Expert Comment

by:Ackles
ID: 36599601
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Author Comment

by:jmichaelpalermo4
ID: 36709825
Good Morning, None of these ideas are working. What I have found is that after installing some programs, something happens and it must change a registry key somewhere. Can anyone tell me what the registry key is that enables or disables this Jump List. Maybe even a GP that is attached to this, that may need to be disabled.

Thank you
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LVL 11

Expert Comment

by:Ackles
ID: 36711712
Make anew test OU bloak inheritance & mOve one machine there, if it works then we can look into GPO
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LVL 3

Author Comment

by:jmichaelpalermo4
ID: 36712138
Ackles, Okay, I did a fresh win 7 deployment to a test machine and placed the Computer in blocked inherited OU. I will backup the registry now to avoid having to redeploy. I am not going to being the process of installing all the apps. Ill update you as soon as I get more data for you..... Thanks  again
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Expert Comment

by:Ackles
ID: 36712182
Please do so, I am sure we will find the solution.

A
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Accepted Solution

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jmichaelpalermo4 earned 0 total points
ID: 36713648
Okay, well I found the issue, by running through my procedures. Here is the deal. If I delete the registry key that removes the Shortcut icon from the all the desktop icons, it stops the Jump list.  Wow, that sucks because our clients don't need to see the shortcut icon on everything. We have a virtual environment and they should not see that.

HKEY_CLASSES_ROOT\lnkfile\IsShortcut, add this back in and it works everytime

Here is the culprit, wow, that was painful. So how else can I remove the shortcut logo from the desktop icons.

Thanks again for all your help
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Author Closing Comment

by:jmichaelpalermo4
ID: 36938164
I figured it out, YEAH
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LVL 11

Expert Comment

by:Ackles
ID: 36938371
Glad you fixed it.
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