Solved

BSOD 50

Posted on 2011-09-23
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Last Modified: 2012-05-12
Windows 7 64bit
Office 2010


Why is it crashing. about every 17 minutes.
There are a lot more minidump files than what is attached

Can't perform a System Restore because the 1st minidump is from Aug 14 6:05am and the farthest back goes is Aug 14 at 12 noon.

I wonder if the BSOD has to do with a scheduled event. When I open Task Scheduler, I get a few error messages that some of the scheduled items are corrupted. Some are displaying as a long set of numbers instead of names. Does anyone know if windows has any required built in scheduled item that I need to create if I would delete the corrupted ones?

I uninstalled Norton Internet Security 2009 because I saw in a more recent BSOD mentioning a file from that program.
I will let you know how the computer is without Norton.
091411-29640-01.dmp
091411-19983-01.dmp
091411-18595-01.dmp
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Question by:LeonGarfield
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4 Comments
 
LVL 66

Accepted Solution

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johnb6767 earned 500 total points
ID: 36591100
Computer should be fine. The driver below seems to be the culprit....

I would make sure that the file does NOT exist, and no longer set to run.....

Autoruns
http://live.sysinternals.com/autoruns.exe

Check the Drivers Tab to be safe....


2: kd> lmvm SYMEFA64
start             end                 module name
fffff880`010eb000 fffff880`01152000   SYMEFA64 T (no symbols)           
    Loaded symbol image file: SYMEFA64.SYS
    Image path: \SystemRoot\system32\drivers\NISx64\1008000.029\SYMEFA64.SYS
    Image name: SYMEFA64.SYS
    Timestamp:        Tue Jun 23 16:52:39 2009 (4A414EA7)
    CheckSum:         0006B5CB
    ImageSize:        00067000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

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Author Comment

by:LeonGarfield
ID: 36594194
The computer has not given a BSOD since I removed Norton Internet Security 2009. I will see what happens when I install NIS 2012.
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LVL 66

Expert Comment

by:johnb6767
ID: 36594281
Any reason you are choosing Norton? There are plenty of FREE alternatives, that work just as good, with smaller footprints.....

Avast
AVG
Microsoft Security Essentials (favorite)
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Author Closing Comment

by:LeonGarfield
ID: 36600737
Thanks. It seems that Norton Internet Security 2009 had a problem with some Windows 7 updates. I upgraded to 2012 and the problem was resolved.
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