Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook 2010 receives but doesn't send

Posted on 2011-09-23
10
Medium Priority
?
409 Views
Last Modified: 2012-06-21
Hello:

I just purchased a copy of Outlook 2010 for my personal computer, and I very readily and easily got it set up to receive messages from my gmail account.  I turned IMAP on and typed my user name and password, and it started importing right away.  What I can't do is send from Outlook.  Every time I try, I get a message saying something to the effect of "Sending x of y messages", but it never does.  When I click on the "Sending" message, it comes up with an error, shown below.

I'm wondering if there's some other setting, akin to IMAP, that I need to set to receive.  I appreciate, in advance, any advice you can suggest.

Thanks, ~Peter Ferber
pop-Gmail-Error.bmp
0
Comment
Question by:PeterFrb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 3
  • +1
10 Comments
 
LVL 9

Expert Comment

by:jsdray
ID: 36591229
check your port and security settings...should be port 465 and SSL for outbound.
Also make sure you selected the "my server (smtp) requires authentication" box and the "use same as settings as my incoming" is selected.
0
 
LVL 9

Expert Comment

by:jsdray
ID: 36591233
Also...are you sure you got IMAP selected?  the pic shows pop.gmail.com instead of IMAP.GMAIL.COM
Be sure to enable IMAP in the gmail settings online as well.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 36591293
'pop.gmail.com' is for receiving email, 'smtp.gmail.com' is for sending.
0
 
LVL 9

Expert Comment

by:jsdray
ID: 36593603
very true, but imap.gmail.com is for imap incoming server.  
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 36593636
If you look at his pic, he is getting a SMTP error trying to send to 'pop.gmail.com' which he should since 'pop.gmail.com' is the POP3 server, not the SMTP server.
0
 

Accepted Solution

by:
PeterFrb earned 0 total points
ID: 36594060
Based on this discussion, I got rid of everything except my gmail account (see below), and it *seems* to be working.  Things are getting sent that were not before, but the only thing that worries me is that the allotted time for finishing the synchronizing keeps going up, not down.  If it, in fact, works, as I expect, I'll close out this question and assign credit.  
NewConfiguration.bmp
0
 

Author Comment

by:PeterFrb
ID: 36594162
The timeline keeps increasing as the night wears on (see below), and it makes me wonder what's going on.  Honestly, I don't know what it has left to synchronize, as it's received all of my mail and it has, in fact, sent items that were held up originally.  I'm hoping that this timeline eventually goes downwards to zero, but its persistence has me somewhat worried.


Lengthening-Times.bmp
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 36594177
IMAP syncs the status of all the mail in all the folders for that account.  If you have megabytes of email, it can take a while.  IMAP is designed to make sure you see the same thing in your Outlook as you see in webmail so it has to identify and record the status of every single message.
0
 

Author Closing Comment

by:PeterFrb
ID: 36813458
I see, and yes, I do have many megabytes of email.  That settles that question.  Thanks!
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question