Link to home
Start Free TrialLog in
Avatar of davy999
davy999Flag for Denmark

asked on

Harddisk

Hi all

controller error på device harddisk dr1   Laptop LG s900

The pc keeps shutting down sometimes. Ive cleaned the dust around the fan. I look at the logs and this is what is
says

controller error på device harddisk dr1

Ive ran chkdsk  but still it says controller error på device harddisk dr1

Thanks Davy
Avatar of khairil
khairil
Flag of Malaysia image

Hi,

Your disk might having problem. Better backing up your application to the external drive.

You can test your drive by attach it to different computer (you may need converter for this). If still having the same problem then it is time to get new disk. If not then maybe something wrong with the mother board of your laptop.
Avatar of rindi
Run the HD manufacturer's diagnostic utility on the HD. You'll find the tool on the UBCD:

http://ultimatebootcd.com
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of davy999

ASKER

Nobus

I can boot theres no problem there. Customer says it shuts down all of a sudden
I saw the problem in the hardware logs.

I have had the laptop running for a couple of hours and it hasn't shut down yet
check if it made a minidump - and post it (look in windows\minidumps)
if it is not set to make minidumps, enable it : go to device manager\advanced tab\restart settings
if you suspect temperaturte problems, install speedfan to monitor them : http://www.almico.com/speedfan.php      
If its working, make a backup asap, make a disk image if possible with something like acronis