Solved

BSOD & stop Errorr 0x0000007e

Posted on 2011-09-24
4
533 Views
Last Modified: 2012-05-12
I have this Laptop (Dell Studio 1558) that a customer brought to me that needed a new hard drive and he also wanted me to partition the hard drive into two partitions and put windows xp on one and windows 7 on the other (partition).
   I first attempted to install windows xp, but after windows would load the drivers and then attempt to start I got the BSOD with a stop error "0x0000007e" and the next line was "ACPI.sys_address FB9D66 base at F7AE000" .  I then attempted to install windows 7 and the installation went perfectly.  
   I would like some help what I need to do to solve this problem.
0
Comment
Question by:beemmer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 36592546
The laptop probably has a SATA hard drive and Windows XP will not natively install on a SATA hard drive.

See if in the BIOS you can set AHCI to compatability mode. The option may not be there. If not, you need to find the SATA drivers for XP for you machine and have them for the install.

For an entirely different approach, make sure Windows 7 is Pro or better (upgrade if need be) and install XP Mode (free).  ... Thinkpads_User
0
 
LVL 88

Accepted Solution

by:
rindi earned 300 total points
ID: 36592582
One thing you'll have take into account, in order to install XP using the SATA controller's driver, you will need a floppy drive and the driver on a floppy disk. In Windows XP then press F6 when it shows the option to use 3rd party drivers. If the PC doesn't have a builtin floppy drive you can use an external USB floppy drive.

Another way to get the driver installed is to prepare an XP CD with the driver included. You can do that using the utility below:

http://nliteos.com/
0
 

Author Closing Comment

by:beemmer
ID: 36593259
Thank you for helping me with this problem. I went into the BIOS and there was two options for the sata drive: AHCI and SATA Drive.  There was no option for compatibility mode.  I went to Dell's website and found out that Dell does not provide any windows xp drivers at all for this particular Laptop.  So I guess I won't be putting windows xp and windows 7 on after all, just win 7.  I did successfully create an ISO file and burned it to the cd and I want to experiment with Nlite some more.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 36593270
Thank you. I was pleased to help and good luck going forward. .. .Thinkpads_User
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question