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Netbackup Image clean up job failing with 47

Posted on 2011-09-24
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Last Modified: 2012-05-12
Netbackup Experts

Netbackup image clean up job is failing with 47, After it processing all client  then at last it ending with error "  host is unreachable(47) " 
please advise how to fix this
. Below is the error.

25/09/2011 3:21:19 AM - Info bpdbm(pid=44548) deleted 186 expired records, compressed 0, tir removed 0, deleted 0 expired copies
host is unreachable(47)
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Question by:MSGK161091
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Accepted Solution

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shahzoor earned 500 total points
ID: 36596163
1. Verify that the name service (or services) used by the client are configured to resolve the host names of the NetBackup server correctly.
2. Verify that the name service (or services) used by the server are configured to resolve the host name of the NetBackup client correctly.
3. Try to ping the client from the server and the server from the client.

Reference
http://www.symantec.com/business/support/index?page=content&id=TECH57903

To resolve this issue run the following command:

nbdelete -allvolumes -force

Located:
UNIX: /usr/openv/netbackup/bin/admincmd/
Windows: <INSTALL PATH>\netbackup\bin\admincmd


Verify that the image no longer exists in the NetBackup Database.

If the above command does not resolve the issue, contact NetBackup support to assist with creation of an SQL script to remove the left over information from the EMM database.

Reference
http://www.symantec.com/business/support/index?page=content&id=TECH66237

Correct the access issue on the client by permanently disabling the iptables service or adjusting its configuration to allow access from the master/media server(s).

Reference
http://www.symantec.com/business/support/index?page=content&id=TECH55818
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