Solved

Yahoo Samll Business Support Number

Posted on 2011-09-25
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Last Modified: 2013-12-24
Anyone know how I can contact (a person) at Yahoo Small business.  Either by phone or chat.  I've been simply trying to add a new email address for over a week and can not get it.  Looks like they updated their email interface and it seems to be a problem with Yahoo and my main account.  

I've been going in circles with phone numbers and help links.

Thanks
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Question by:DCS12
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7 Comments
 
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Expert Comment

by:nickg5
ID: 36595502
what results have you gotten here?

http://smallbusiness.yahoo.com/contactus/
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Author Comment

by:DCS12
ID: 36595537
Tells me that phone support is only for Small Business customers and the id I am using is not small business, but it is.  
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LVL 25

Expert Comment

by:nickg5
ID: 36595549
I've gotten very good answers from Yahoo Answers in many categories.

Try Yahoo Answers.
One of the categories is Yahoo Small Business.
You can explain your efforts and results in your detailed question, and other Yahoo small business people will answer you.

here is the Yahoo Small Business page.
http://answers.yahoo.com/dir/index;_ylt=Arh0sEF6nstAS9XhGA22NRXCDn1G;_ylv=3?sid=396547179
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Author Comment

by:DCS12
ID: 36595582
I tried that first.  It's been 3 days and no comments.
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Expert Comment

by:nickg5
ID: 36711048
I'm working on this for you, and waiting on a reply from a source.
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Accepted Solution

by:
nickg5 earned 500 total points
ID: 36896923

This answer came direct from Yahoo Small Business support:
---------------------------------------------
Hi there. Sorry you've had trouble getting in touch with us.
The main way to get in touch with us is at http://smallbusiness.yahoo.com/contactus… 

however, you must be signed into the Yahoo! ID that you used to purchase the Yahoo! Small Business plan.

If you cannot remember which Yahoo! ID you used or are unable to sign in to it, you can email us at hosting-support@cc.yahoo-inc.com. Please include your domain name, contact information, and a description of your issue.

We look forward to hearing from you.
Source(s):
http://smallbusiness.yahoo.com/contactus…
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Author Closing Comment

by:DCS12
ID: 36904926
Thanks,  I'll keep trying.
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