PWA 2007 task updates page gets stuck with IE instable or no update listed / blank page displayed

Posted on 2011-09-25
Last Modified: 2013-09-29
dear Experts,
i have a PM with a big problem, his PWA 2007 task updates page gets stuck, the windows section become instable (frozen) and after minutes IE displays no items, no update. indeed there are +120 tasks to approve.
i tried the procedure for cleaning IE (reset ocx, enable activeX etc) but no luck. I have the same problem if logged on a PM's pc that his task updates works luck again.
task updates fails also from Project professional. server logs are ok, no queued job in pwa. any suggestion? pleaseee help. thanks.

(server w2k3 SP2 - project server 2007 SP2 - project prof 2007 wSP2)

Question by:ITDataCenter
  • 3
  • 3

Expert Comment

ID: 36597103
What Internet Explorer browser are you using?  7, 8 , 9?  32/64 bit?


Expert Comment

ID: 36597104
Might also include, what version of office and Windows OS is the PM using?  64 bit for both?

Author Comment

ID: 36598795
he uses XP SP3 32bit IE 7 and XP SP3 64bit IE7 64bit.
however, i tried the PWA and Prj professional from different pc logged with his credentials..same problem :(  i'm quite sure is something dirty on this tasks, but no idea what to check
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.


Expert Comment

ID: 36602533
I thought it might be a roaming profile that may cause this issue or 64bit issue.  Does he have office 2007 installed?  Have you tried running a repair on the Office and see if this fix your issue?

Accepted Solution

ITDataCenter earned 0 total points
ID: 37112848
already tried. in the meantime i've probably found the source of problem:
It appears that a resource reported time to a summary task. The summary task was created by the resource and time was reported to the task. here the resolution step found in a KB
Delete the task from the project  plan and the "accept time page" should be load correctly.
till now was quite impossible found who did it, few days ago the PM found the resource that reportd wrongly the time to the summury task, now they are fixing. the cleaning is taking a lot of time and effort, i'll keep u posted.thx

Author Closing Comment

ID: 39530977
it solved the problem

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Which version of Microsoft Project does my client need? 3 140
SharePoint Online Security 5 81
VB.Net - Project Software to help the Developer 7 40
Domain Controller FSMO 7 67
Online collaboration is quickly becoming embedded in the workplace, and its benefits are tangible. See what the current landscape looks like and what the future holds for collaboration tools and the future of work.
I thought I'd write this up for anyone who has a request to create an anonymous whistle-blower-type submission form created using SharePoint 2010 (this would probably work the same for 2013). It's not 100% fool-proof but it's as close as you can get…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question