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Change Header on Attached Exchange Mailbox

Posted on 2011-09-25
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Last Modified: 2012-05-12
I setup a generic mailbox in Exchange (SBS 2003) and then gave another user permissions to manage that mailbox.  I then attached that mailbox in Outlook.

The problem is that when I reply to a message that is received to this account, I get the following... “User [User@domain.com]; on behalf of; Generic Account[Generic Account@domain.com]” in the header of the sent messages.

Is their any way to modify the header so that sent messages just appear as being sent from Generic Account@domain.com?

Thank you!
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Question by:Mauka
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TPAMisfit earned 500 total points
ID: 36596027
You will need to configure the Send As Permission through Outlook verus A.D. only. Here are the steps for Outlook:

Grant Send on Behalf of via Outlook
This procedure will allow you to grant other users the ability to send on your behalf:

Start Outlook
Tools -- Options, select the "Delegates" tab
Click on "Add"
Add the User(s) that you want to grant the send-on-behalf-of permission to, then click "OK."
The next window will allow you to specify which permissions you are granting. To allow send-on-behalf-of, you need to grant permissions on the "Inbox" to either "Author" or "Editor", then click "OK"
Click "OK" to close the "Options" dialog.
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Author Comment

by:Mauka
ID: 36704126
Ok, I did what you said but seem to get the same result.  Please help.
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Author Comment

by:Mauka
ID: 36710744
I am trying to get rid of the... "on behalf of generic account@domain.com" part so that replies to messages that arrive in the attached mailbox are only shown to have come from the attached mailbox - to keep things anonymous.

Thank you.
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Expert Comment

by:TPAMisfit
ID: 36711029
Do you have the User pulling the "From:" field in Outlook so it dispays as coming from the other User? Once you display the "From:" field in their Outlook, they should be able to select the User whose Account they have permission to send-as from the list.
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Author Comment

by:Mauka
ID: 36713129
Yes, I did have Outlook display the from field, and then selected the generic account (the attached mailbox) as the sending acccount - but receipients still see the "on behalf of" with the users real name in the received e-mails.
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Expert Comment

by:TPAMisfit
ID: 36713373
Still sounds like you still have it configured for "Send on Behalf of" instead of "Sends As". Try removing the Send on Behalf of in Active Directory, change the View to include the Advanced Feature set (View/ Advanced Features) and then select the Security tab for the Generic User Account. In the permissions list you should see the option for Send As. Add your User Account to this Listing with Send As permissions. Might take a few to propagate, but that should do it.
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Author Comment

by:Mauka
ID: 37027839
Have not had a chance to try this yet - hopefully soon.  Thank you.
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Author Closing Comment

by:Mauka
ID: 37232159
Thank you.
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