Computer still slow after removal of "Data-Recovery" Malware

Posted on 2011-09-25
Last Modified: 2012-05-12
I recently removed the Malware that infected my computer called Data Recovery. My computer is still responding extreamely slow. It's also playing music or radio station without any player running. (It's hearing things!!)

I ran Combofix on it. Can someone take a look at my log file for me please.  combofix.txt
Question by:Laballa1
LVL 38

Expert Comment

ID: 36596719
Detailed instructions for properly removing the "Data Recovery" variant are here:

If you have problems using the recommended rogue process stopper (Rkill) you can try using "RogueKiller" instead.

Details here: Rogue-Killer-What-a-great-name
LVL 47

Expert Comment

ID: 36597224
I assume that is a fresh download of combofix? If not then download a fresh copy and run it again.

You could also try running Kaspersky's virus removal tool.

Author Comment

ID: 36598578
Yes, that was a fresh download of combo fix. I've ran McAffee anti-virus and it didn't report any problems. Do you think I should try again with Kaspersky?
LVL 47

Expert Comment

ID: 36598643
The system may still have some nasties that combofix didn't detect so I would try running Kaspersky virus removal or at least another scanner to check what the other scanners have missed.

You can also run OTL.exe, this one is a diagnostic tool and won't delete anything without a script but will generate a logfile that we can check.

Download OTL, save to Desktop or other convenient location.
OTL does not need to be installed, simply click the OTL icon to run
Click the Quick Scan Button.
Post/attach the log here.

Author Comment

ID: 36601353
I ran OTL and attached the two logfiles that it generated.

I also re-ran Malwarebytes and it found two things and I had it fix them. I'm going to download Kaspersky now and run it if I can. It's sooooo slow.

Author Comment

ID: 36709108
I downloaded Kaspersky and attempted to run it. It required me to remove McAffee, after I did that Kaspersky would not run. It says checking the computer for threats before installing, and it does that for hours.
Is there a virus scan that I can run from the internet that doesn't require installation, that could possibly avoid the block that is causing Kaspersky not to install.

Author Comment

ID: 36817196
Do anyone else have any suggestions that could possibly help me?
Network it in WD Red

There's an industry-leading WD Red drive for every compatible NAS system to help fulfill your data storage needs. With drives up to 8TB, WD Red offers a wide array of solutions for customers looking to build the biggest, best-performing NAS storage solution.  


Expert Comment

by:Ashok Dewan
ID: 36817231
Can you see the processes through task manager ?

Author Comment

ID: 36855760
Yes, I can see the processes.

Author Comment

ID: 36862967
Every scanner that I try to run crash. I've tried Norton Power Eraser, tdsskiller, Kaspersky, Malwarebytes, Clam Win AV, Trend Micro AV. I just don't know what to do.
LVL 47

Accepted Solution

rpggamergirl earned 500 total points
ID: 36891242
Apart from a lot of unneeded programs there can't see any obvious malicious entries, if there is then it's stealth maybe also try Gmer..

Also Run OTL to remove these ADS.
Under the Custom Scans/Fixes box at the bottom, paste in the following

[2006/01/13 00:33:53 | 000,031,744 | ---- | C] () -- C:\Documents and Settings\Mrs. Hall\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
@Alternate Data Stream - 160 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
@Alternate Data Stream - 152 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:C39E55C5
@Alternate Data Stream - 127 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:1CA73D29
@Alternate Data Stream - 102 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:430C6D84



•Then click the Run Fix button at the top
•Let the program run unhindered, reboot the PC when it is done
•Open OTL again and click the Quick Scan button.

I'm curious and concern about this value(below) in BootExecute which combofix isn't able to read, that could be a bad value and if a scanner removes it unsuccessfully it will cause the PC to not boot.
BootExecute      REG_MULTI_SZ         autocheck autochk *\0?????

You can also try these free online scanners:
LVL 47

Expert Comment

ID: 36891268
For those programs that crashed, try running them by dragging them over the inherit.exe and see if they still crash. Try TDDSkiller first, if the crash are caused by some variant of ZA rootkit blocks, but then CF should've taken care of that if that was the case but worth a try.

Download inherit.exe by sUBs.
Drag the program's executable file into the inherit.exe and wait for it to say OK.

Author Closing Comment

ID: 36902958
Thanks so much for all your help. After I ran the script in OTL, I ran TDSSKiller, and was then able to install and run McAffee. It found and removed some nasties. I think everything is working correctly now.

Again, Thanks.
LVL 47

Expert Comment

ID: 36903180
Glad to know things are working correctly now.

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
restore testing exchange 1 47
Pfsense & Black list. 2 106
PUP or Virus 6 71
Tools to detect weak WiFi routers prior connecting to it 14 103
Envision that you are chipping away at another e-business site with a team of pundit developers and designers. Everything seems, by all accounts, to be going easily.
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
In this Micro Tutorial viewers will learn how to use Windows Server Backup to create full image of their system. Tutorial shows how to install Windows Server Backup Feature on Windows 2012R2 and how to configure scheduled Bare Metal Recovery backup.…
In this Micro Tutorial viewers will learn how they can get their files copied out from their unbootable system without need to use recovery services. As an example non-bootable Windows 2012R2 installation is used which has boot problems.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now