Solved

Outlook Hyperlinks Opening With Incorrect Program

Posted on 2011-09-25
7
495 Views
Last Modified: 2012-05-12
I am running outlook 2010. When I click on a hyperlink in outlook the "Open With" dialog comes up rather than the link opening. The Current open with program is garbled characters and no program i choose (IE included) works.
I am running Windows 7 and checked the "default programs" app and checked that IE was the default app - but that didn't help.
Screen shot is included!
error.jpg
0
Comment
Question by:stephen15c
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 21

Accepted Solution

by:
jvuz earned 500 total points
ID: 36597361
0
 
LVL 1

Expert Comment

by:allauddin86
ID: 36597403
Have to tried resetting default settings of Internet Explorer?
0
 
LVL 22

Expert Comment

by:senad
ID: 36692620
what is the actual link ? What kind of file is it ?
your file name is all garbled and it makes me wonder why...
0
SendBlaster Pro 4 - Bulk Email Sending Software

SendBlaster 4 Pro - Best Bulk Emailing Sending Software
Automatic Subscribe / Unsubscribe Processing
Great for Newsletters & Mass Mailings
Optional HTML & Text Composition
Integration with Google Features
Built in Spam Score Checking
Free Professional Templates - Feature Packed!

 
LVL 1

Author Comment

by:stephen15c
ID: 36818678
I checked the program defaults and IE is default.
I checked the specific file associations for htm, html, http, https and ftp are all pointed to Internet explorer.
The actual link - i dont know. The screen shot shows some odd (maybe chinese) characters.
on that screen that comes up asking what program to use - even if i select Internet Explorer - nothing happens.
Just to cover my bases i ran a repair of office, ran virus scanner, malware bytes, superantispyware and spybot.
0
 
LVL 21

Expert Comment

by:jvuz
ID: 36885133
Have you tried the restore of my previous post?
0
 
LVL 1

Author Closing Comment

by:stephen15c
ID: 37026738
Make sure the file type reset is done for HTML and HTM files.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Changing a few Outlook Options can help keep you organized!
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

731 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question