Solved

Outlook Hyperlinks Opening With Incorrect Program

Posted on 2011-09-25
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Last Modified: 2012-05-12
I am running outlook 2010. When I click on a hyperlink in outlook the "Open With" dialog comes up rather than the link opening. The Current open with program is garbled characters and no program i choose (IE included) works.
I am running Windows 7 and checked the "default programs" app and checked that IE was the default app - but that didn't help.
Screen shot is included!
error.jpg
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Question by:stephen15c
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jvuz earned 500 total points
ID: 36597361
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by:allauddin86
ID: 36597403
Have to tried resetting default settings of Internet Explorer?
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by:senad
ID: 36692620
what is the actual link ? What kind of file is it ?
your file name is all garbled and it makes me wonder why...
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by:stephen15c
ID: 36818678
I checked the program defaults and IE is default.
I checked the specific file associations for htm, html, http, https and ftp are all pointed to Internet explorer.
The actual link - i dont know. The screen shot shows some odd (maybe chinese) characters.
on that screen that comes up asking what program to use - even if i select Internet Explorer - nothing happens.
Just to cover my bases i ran a repair of office, ran virus scanner, malware bytes, superantispyware and spybot.
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Expert Comment

by:jvuz
ID: 36885133
Have you tried the restore of my previous post?
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Author Closing Comment

by:stephen15c
ID: 37026738
Make sure the file type reset is done for HTML and HTM files.
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