Solved

all IMAP service in the mail servers should contactable via telnet by the port ?

Posted on 2011-09-25
6
706 Views
Last Modified: 2012-05-12
Hi Experts,

I was trying to trouble shoot IMAP service on a mail server. But it's not connecting via telnet. I was trying to perform http://support.microsoft.com/kb/189326  (But SMTP port connects via telnet without any issue)

Some mail servers denied connecting to IMAP port via telnet ???

If so how can I remotely verify the IMAP service. ( we don't have access to the mail server any way)

Thanks a lot for your time !
0
Comment
Question by:Shakthi777
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 5

Assisted Solution

by:PYThePorkpie
PYThePorkpie earned 500 total points
ID: 36597457
You don't mention the version but if SMTP works on port 25 and IMAP fails on 143 then its most likely the MSExchange IMAP service is not started on that server.
0
 

Author Comment

by:Shakthi777
ID: 36597481
Ya, I'm sure about the port numbers.

I can't telnet to the IMAP port, but I can telnet to the SMTP port on the same email server (EXCHANGE) which really means IMAP port on the particular server is down ??
0
 
LVL 5

Accepted Solution

by:
PYThePorkpie earned 500 total points
ID: 36597879
Yes it suggests that the Microsoft Exchange IMAP4 service is not running. You've proved the server is running by your success in getting an SMTP response. The IMAP4 service is set to manual by default as not everyone wants to use it.
Hope that helps.
0
How our DevOps Teams Maximize Uptime

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us. Read the use case whitepaper.

 

Author Comment

by:Shakthi777
ID: 36597990
it's bit complicated;

The email functionality in the production server is not working but development server is good with the same email functionality which use IMAP(993) on the same email server.

I have telnet to 993 from both Development and Production servers but connection refused. I can't imagine that how I going figure this.


Any help would be highly appreciated.
0
 
LVL 5

Assisted Solution

by:PYThePorkpie
PYThePorkpie earned 500 total points
ID: 36598156
Check out the following link on the Exchange team Blog. If you have verified that the service is running if its left in the default config its locked down to only accept SSL?TLS connections.
http://blogs.technet.com/b/exchange/archive/2007/05/16/3402642.aspx
0
 

Author Closing Comment

by:Shakthi777
ID: 36953462
tnx !
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question